The short version
- The advert. “HOUSES CLEARANCE START FROM £500. Contact us for a FREE quote!” Her own poster, posted on 13 September 2026, promises: “We clear houses with care and respect.” In August 2025, a week after the page posted “Trip to Bristol house clearers”, she said on camera: “We don’t do the house clearance … I can’t physically do them.”
- A paid service. In January 2026 the page quoted clearances that “start from £500 up”. Five days later she described a job done at “the lowest rate that we do, which is 500”, paid by “this landlord and this builder firm”, both “regulars”. “If you’re looking for a clearance job, we can do it.”
- Other people’s homes. The day after the price list, the page thanked “a house clearence that booked us in”. In her own words, she goes through clearance antiques and has “taken them out for researching”, and families who give are told “it’s all going back into the baby bank”. No inventory, receipt or account for any clearance has ever been shown.
- The paperwork. House clearance is Natural Resources Wales’s own example of work that needs an upper-tier waste-carrier registration. On 14 November 2026 neither the Welsh nor the English register held any entry under her names, the organisation’s, its company number, or at any of the eleven premises it has advertised since 2022. Five other baby banks are registered. The company’s founding statement does not describe a paid clearance service, and its first accounts are not due until August 2027.
- Same day, two stories. “So I couldn’t get going today at all” and “I don’t stop working from the minute my feet touch the ground in the morning” are both dated 25 June 2025. “You know, I’m ill … You can’t fake that” and “Did you see our HGV and our forklift?” are both dated 11 June 2025.
- PIP and the car. “I get PIP,” she said on 13 November 2026; people keep reporting her for working “and they keep giving it me.” Her car, a Nissan Leaf leased from Motability Finance Ltd, is the car in her own footage of the Bristol clearance runs and of the £500 job. Her answer to critics: “They’re saying I’m using my mobility car to deliver, I’m not.”
- What we do not say. Charging for clearances is lawful, so is working while on PIP, and illness can come and go. We do not say any law has been broken. We set out the record and the questions only she can answer.
In this report
The advert
On 13 September 2026 the page of Jayne’s Baby Bank, run by Carrie-Anne Ridsdale, who trades as Jayne Price, re-posted its standing introduction: “Me and my son Dan, started the baby bank and foodbank from our driveway in 2020.” Among the pictures attached to it was this poster.
Every promise on it can be set against her own record.
| The poster says | The record | Our finding |
|---|---|---|
| “HOUSES CLEARANCE START FROM £500” | Price list, 13 January 2026; a paid job at “the lowest rate that we do, which is 500”, 18 January 2026. | True: a paid service |
| “We clear houses with care and respect.” | “We don’t do the house clearance … I can’t physically do them” (10 August 2025). | Contradicted |
| “Items cleared are used for helping families in need or fundraising” | Antiques “taken them out for researching”; stock sold in the shops; no inventory or receipt ever shown. | Unverified |
| “100% of proceeds go towards our mission.” | No invoice, receipt or bank record shown. The company’s first accounts are not due until August 2027. | Unverified |
| “Trademarked Registered CIC 16838920” | Registered at Companies House since 7 November 2025. Not registered as a waste carrier under any of her names, the organisation’s or the company’s, or at any of its premises, on either public register (14 November 2026). | No waste-carrier registration found |
The rest of this report sets out that record, from the first £25 charge in 2022 to the poster.
One week in January
Eight months before the poster, on 13 January 2026, the page set out its prices:
“we don’t pick up for free there is a collection and delivery charge of £25. Plus if you are looking at more that 1 or 2 small pieces of furniture then you need to book in for a house clearence quote which start from £500 up.”
Facebook post, 13 January 2026 (archive copy)
The money, it said, “100% goes into the running costs of the baby bank.” Two days later: “I’ve got a three car pick up on Saturday”.
The day after the price list, the page posted a photograph of a room full of bags: “Donations thank you from a house clearence that booked us in”.
On Sunday 18 January a video opened with a finished job:
“We’ve done the lowest rate that we do, which is 500, because just a couple of times we’ve had this landlord and this builder firm now contact us. So they’ve paid that across. That goes into the baby bank fund. We don’t take none of it. We do all this for free.”
Video transcript, 18 January 2026 (confirmed by a second transcription)
It took “35 to 40 minutes to clear that. It had all been bagged up ready for us.” She would rather it had not been: “I can come in and I can go through it all without it being bagged up, which I’d rather do, I’ve got to be honest, because people miss so much stuff.” The customers were “regulars”. And: “So yes, if you’re looking for a clearance job, we can do it.”
That week holds most of what this report is about: a published price, a booked clearance, a paid job for a landlord and a builder, money said to go “100%” to a baby bank, and, as we set out below, no waste-carrier registration that we could find. It also sits five months after she told her followers that she could not physically do house clearances and that the organisation does not do them.
What this report does and does not say.
- Clearing a house, charging for it and reselling what is given are all lawful in themselves. Working while on PIP is lawful, and she has said so herself.
- We use her statements about her health only where they bear on what she says she can do, and only her own published words. We do not discuss diagnoses.
- Each claim in the tables is marked Contradicted (her own dated words cannot be reconciled), Misleading impression (each statement may be true alone; together they cannot both be relied on) or Unverified (it rests on her word, with nothing shown). Where the record bears a claim out, we say so.
- Video quotations are machine transcripts. The lines this report depends on were transcribed a second time, independently, from our copies of the recordings; where the two differ we quote only what both agree on.
From £25 to “£500 up”
The charging started small. On 13 December 2022 the page said its “house clearence lads” “charge £80 up for clearence of shed size”, and proposed that the baby bank charge “£25 a car load to collect and petrol costs”. It said this followed “a chat with Trading Standards”. (archive copy)
Through 2024 the page’s standing list of what it accepted included “House clearances – speak to Jayne to organise”. (archive copy) By 14 July 2024 it was offering to collect: “We can take house clearences and we can collect direct as house clearence/shed /garden clearence if you book in a date with us and it’s all packaged up ready and on ground floor level. (I struggle with steps).” (archive copy)
The same post showed the result.
By January 2026 that had become a quoted service with a floor of £500.
Other people’s homes, other people’s things
House clearances often follow a death, a move into care or an eviction. The people whose belongings are cleared are often not there to see it. That is why this part of the story matters most. The table is entirely her own words.
| Date | What she said |
|---|---|
| 2024 | The page’s standing donation list: “Jewellery all types. We take broken jewellery, broken gold and silver donated to us.” |
| 1 Jun 2024 | “we are selling off the house clearance stock. I’ve gone through any of the antiques and taken them out for researching.” |
| 3 Aug 2025 | “So I’ve picked up a house clearance guys. Always worth picking one up see because it’s worth anything from like 200 to 500” |
| 10 Aug 2025 | Of donated household goods: “And the families know. They know us. They, you know, they’re happy for us to do this because they know it’s all going back into the baby bank.” |
| 18 Jan 2026 | “I can come in and I can go through it all without it being bagged up, which I’d rather do, I’ve got to be honest, because people miss so much stuff.” |
| 22 May 2026 | “Donation Centre today : we have some trays of house clearance stuff £1 & £2”. |
| 23 May 2026 | “a unit that’s just for house clearances because house clearances take longer. Because it’s generally older stuff and it needs researching and it generally needs a clean.” |
Read together, these describe a process: the contents of a home are collected, sometimes for a fee; items of value are set aside and researched; the rest is sold cheaply in the shops; and the families are told it is “all going back into the baby bank”.
Jayne’s Baby Bank is not a charity and never has been: it has never appeared on the Charity Commission register (our report of January 2024), and since November 2025 it has been a Community Interest Company, a type of limited company. A registered charity answers to the Charity Commission and appears on its public register. Jayne’s Baby Bank does neither. The concern is what a family can know and check. A landlord who pays £500 to clear a property, or a household that books a clearance, has no receipt, no inventory and no published account showing what was found, what it sold for, or where the money went. They have her word.
Our assessment: Unverified. “It’s all going back into the baby bank” rests on her word alone. No inventory, receipt or account for any clearance has ever been shown.
What the public record shows
Waste-carrier registration. Natural Resources Wales lists house clearance, carrying away waste from people’s houses, as an example of work that needs an upper-tier waste-carrier registration; charities and voluntary organisations can register at the lower tier (NRW guidance). A registration in England, Wales or Scotland is valid in all three.
On 14 November 2026 we searched both public registers. The Welsh one (NRW, 19,466 entries, last updated 13 November 2026) and the English one (Environment Agency) hold no entry for “Jayne’s Baby Bank”, “Jaynes”, “Ridsdale”, “Jayne Price”, “Carrie-Anne” or the company number 16838920. The English register does hold five other baby banks, all at the lower tier.
The organisation says it has run since 2020, so we did not stop at the name. We searched the Welsh register by the postcode and street of every shop, unit and donation centre the page has advertised since 2022: Aberbargoed, three sites in Risca, two in Pontypool, Blackwood, Brynmawr, Caerphilly, the Pontllanfraith donation centre and Rogerstone. The only registrations at those addresses belong to neighbouring businesses: other units on the Aberbargoed estate, an appliance shop in Blackwood’s Market Place, a vape shop on Crane Street. None is at any address she has traded from.
One limit matters. The Welsh public register lists only registrations that are current today: no entry on it has an expiry date in 2022, 2023, 2024 or 2025. An upper-tier registration that lapsed before November 2026 would not appear. Lower-tier registrations do not expire, so one taken out at any time since 2020 would still be there, and it is not. Her registration number, if she has one, would settle it.
None of this is proof that no registration has ever existed: one could be held under a name we did not think of, or by the people who do the carrying. Goods collected for reuse may not count as waste at all. It does mean that a customer who checks the register before paying £500, as Natural Resources Wales advises, will not find her.
The company. JAYNE’S BABY BANK C.I.C. (company 16838920) was incorporated on 7 November 2025, under the code SIC 96090, “Other service activities not elsewhere classified” (Companies House). Its community interest statement (form CIC36), filed with the incorporation and reported in our report of 7 November 2025, says it will help mothers in financial hardship and “Prevent landfill by recycling and reusing clothes and other household items.” It does not describe a paid clearance service. The box headed “If the company makes any surplus, it will be used for…” is blank.
The accounts. The company’s first accounts run to 30 November 2026 and are due by 7 August 2027. None is overdue. So no public account can yet show whether the £500 from January 2026 reached the company, and none will until then. Which entity, and which bank account, received it has never been stated.
The councils. The December 2022 post said the £25 collection charge followed “a chat with Trading Standards”. Nothing in the council records released to us mentions any such advice; Caerphilly Council refused a 2025 request for its inspection and licence records on personal-data grounds. Torfaen Council’s records for the Pontypool shop, released in 2025, include a complaint about possible trade waste (3 October 2023) and an allegation of trade waste dumping (3 September 2024). Only the references were released, and they are allegations, not findings (our report of 8 September 2025). Its Trading Standards officer, visiting in July 2025, found that “the room was waist high with goods with no way of accessing the exit” and reported it to Environmental Health (72 Pages of FOI Disclosures). Her own page describes the same pressure: “We currently have over 1000 bags of donations to sort.”
Our assessment: Unverified. The organisation charges for house clearances. We found no current waste-carrier registration under any of its names or hers, or at any of its premises; the company’s founding statement does not describe the service, and no account of the money exists yet.
On the road to Bristol
Between May and August 2025 she filmed herself driving to the Bristol area, on at least five days, to collect goods that she and the page called house clearances. We hold the recordings.
| Date | What she said |
|---|---|
| 8 May 2025 | “a house clearance in Bristol on Sunday.” “I need a trailer and a roof rack.” |
| 9 May 2025 | In a post: “No extra cost to delivery because I have a house clearence near by anyway”. |
| 11 May 2025 | At the wheel: “I’m off to Bristol on a jolly with a load of donations.” On the way back: “it is worth doing these pick-ups”. |
| 13 May 2025 | “Right, I’m on my way to Bristol.” … “So it’s another full car again today.” And: “House clearances are hard because you never actually get through the house clearance until you hit the next one.” |
| 8 Jun 2025 | Post: “we have a Bristol house clearence collection”. (archive) Video that morning: “I’m off to Bristol. So, we think it’s going to be a two car journey.” |
| 9 Jun 2025 | “I’m on my way to Bristol Run again.” |
| 3 Aug 2025 | Post: “Trip to Bristol house clearers this morning”. (archive) Video: “So I’ve picked up a house clearance guys.” |
Her own photographs from two of those days:
In the recordings of 11 and 13 May and 8 and 9 June she is filming from inside a car, on the road or in a car park. The goods are described as given, not paid for: of a Newport job the same week she said “they’ve given it to us for free”. Of the Bristol one: “It’s all packed up for me ready”. She does not say who loaded the car. The car itself is not in doubt: it is her Nissan Leaf, the one leased from Motability Finance Ltd. Its dashboard and interior are the same throughout her driving footage from 2024 to 2026, and it is the car we have documented since our January 2024 report. She has described the arithmetic herself. Collecting from Bridgend in May 2024, she said that “if it’s a decent car full of stuff” she would come down, because an electric car cost her little to run, “And the return that we get is worth it.”
“I can’t physically do them”
Seven days after “Trip to Bristol house clearers”, on 10 August 2025, she said this:
“We don’t do the house clearance. … They say, no, she’s doing house clearances now. I’m not doing them. I can’t physically do them. I’d love to do a house clearance, but I can’t physically do them.”
Video transcript, 10 August 2025 (confirmed by a second transcription)
Five months later the page was quoting clearances from £500, thanking “a house clearence that booked us in”, and she was saying “we can do it”.
There is a fair reading of “I can’t physically do them”: that she cannot do the lifting, which matches her July 2024 conditions (ground floor, “packaged up ready”, “I struggle with steps”). Driving to a house and carrying out of it are different things, and the January 2026 job came “bagged up”. What no reading survives is “We don’t do the house clearance”, set against the offer to “collect direct as house clearence” a year earlier, five filmed trips to Bristol that summer, and the price list that followed.
Our assessment: Contradicted. “We don’t do the house clearance” (10 August 2025) cannot be reconciled with her own posts of 14 July 2024, 8 June 2025, 3 August 2025, 13 January 2026 and 14 January 2026, or her video of 18 January 2026. Who does the lifting is Unverified: she has never said.
Same day, two stories
We compared everything she has published about her own health with everything she has published about her own work, by date. Most days the two do not meet, and on many days they do but sit together easily: a person can be tired and still drive. On these three days they do not sit together easily.
| Date | What she said about her health | What she said about her work |
|---|---|---|
| 8 May 2025 | “I’ve got no strength. I used to be so strong.” | Same video: “a house clearance in Bristol on Sunday.” “I need a trailer and a roof rack.” |
| 11 Jun 2025 | Answering a critic about benefits: “Well, how do you know what I’m claiming? You know, I’m ill.” … “You can’t fake that.” | That night, of the racking for a new shop: “Did you see our HGV and our forklift?” |
| 25 Jun 2025 | “I’m exhausted guys, right? I’m not very well.” “And today I haven’t been very well at all. So I couldn’t get going today at all.” | “I’m off to pick up some bar stalls for fundraisers” (“stools”). “I got a car full of donations”. And: “I don’t stop working from the minute my feet touch the ground in the morning.” |
Each line was transcribed twice. Any of these days can be explained: a bad morning and a better afternoon, a delivery someone else unloaded. In our view, what they show is that her public account of what she can do changes with the audience. To a critic, she is ill and cannot fake it. To her followers, she does not stop working.
The work, in her own words, is physical. “we needed a physical break because we were lifting so much stuff. We were still working,” she said in August 2025. In October 2025: “Because I’ve been down pricing for so long I can’t move my neck.” In May 2026: “When I’m on my third shift of the day.” “Because you know me, I only sleep for like two hours a day.”
Our assessment: Misleading impression. We do not say which account is true on any day. We say that a donor, a customer or an agency cannot rely on both.
PIP, work and the car
Most of her statements about her own benefits and her car were made in reply to critics. In order:
| Date | What was said |
|---|---|
| 11 Jun 2025 | Reading what appears to be a critic’s comment aloud: “You claim to be unfit for work but you are driving a disability car while running for unregistered charity shop.” Her reply that follows is about the charity-shop part. |
| 21 Aug 2025 | Describing a call that morning: “But PIP said, don’t worry about it. We know you’re rough. You know, we know you’re going through it. We’ll authorise you for another three years.” In the same video: “I’ve never seen so much stuff in my life”. |
| 8 Oct 2025 | “because you can work, you see, and claim PIP. You can work with disabilities.” |
| 3 Mar 2026 | Arriving home: “it’s really quiet because it’s an electric car”. |
| 26 May 2026 | “They’re saying I’m using my mobility car to deliver, I’m not. I’m too busy to deliver.” |
| 15–16 Jun 2026 | To critics who run stalls: “do you claim pip and declare your earnings … because you have a mobility car.” And: “You are on mobility because you have a car so have you declared that to PIP that all 3 of you run separate businesses.” (archive, archive; names left out) |
| 13 Nov 2026 | “I get PIP.” And: “you keep reporting me saying I’m working. Yeah? And they keep giving it me.” |
The car. In our January 2024 report we reported a Nissan Leaf registered to Motability Finance Ltd. A vehicle-history check we ran on 6 October 2026 shows an outstanding finance agreement of type “Lease”, dated 6 September 2023, with Motability Finance Ltd, and the same keeper since. It is her car: she calls it “my mobility car”, and it is the car in her own driving footage, including the clearance runs to Bristol in 2025 and the video in which she describes the £500 job in January 2026. Her only answer, to the claim that she delivers in it, is “I’m not”. She has not said whether it carries clearance goods. Her own footage shows that it does.
Her standard for others. In June 2026 she asked critics who run stalls whether they “claim pip and declare” their earnings, and whether, being “on mobility”, they had “declared that to PIP” that they run businesses. That was her standard for others. By her own reasoning, the same question applies to her.
Our assessment: Unverified. That she receives PIP rests on her own statements. We have not seen, and would not ask for, any record of an award. The car is a different matter: the Motability-leased Leaf is the car in her own clearance footage. Whether that is business use the Scheme has agreed to is for Motability and its insurer.
What the rules say
PIP. PIP is not means-tested, and having a job does not end it (GOV.UK). It depends on how a condition affects daily living and mobility. A person counts as able to do an activity only if they can do it safely, to an acceptable standard, repeatedly and within a reasonable time (PIP Regulations 2013, regulation 4), and a condition that varies is judged on the majority of days. One good day says little. Whether anything here bears on any award is for the Department for Work and Pensions alone.
Motability. Scheme insurance covers social, domestic and pleasure purposes, including travel between home and a permanent place of work; other business use needs cover arranged first (Motability: business use). Motability’s list of misuse includes “Using it for business reasons we have not agreed with you, like as a taxi or for deliveries” (How you can and cannot use your car). Whether anything here counts is for Motability and its insurer.
Waste. Householders have a legal duty of care for their own waste and are advised to check that anyone who takes it away is a registered carrier (NRW: Check a waste carrier). Goods taken for reuse raise a different question from waste taken for disposal, and we have not established which applies to any job.
Claim by claim
| Claim | The record | Our finding |
|---|---|---|
| “We clear houses with care and respect.” (poster, 13 Sep 2026) | “We don’t do the house clearance … I can’t physically do them” (10 Aug 2025). | Contradicted |
| “We don’t do the house clearance.” (10 Aug 2025) | Offer to “collect direct as house clearence” (14 Jul 2024); five filmed Bristol clearance trips (May to Aug 2025); £500 quotes (13 Jan 2026); a booked clearance (14 Jan 2026); a paid job (18 Jan 2026). | Contradicted |
| The £500 “goes into the baby bank fund” and is “100% … running costs”. (Jan 2026) | No invoice, receipt or bank record shown. The company’s first accounts are not due until August 2027. | Unverified |
| Families know “it’s all going back into the baby bank”. (10 Aug 2025) | Antiques she has gone through and “taken them out for researching”; clearance stock sold in the shops; no inventory or receipt for any clearance shown. | Unverified |
| Clearance quotes “from £500 up” (13 Jan 2026) | No entry on the Welsh or English waste-carrier register under her names, the organisation’s or the company’s, or at any of eleven premises advertised since 2022 (14 Nov 2026). A lapsed upper-tier registration would not show. The company’s founding statement does not describe the service. | Unverified |
| “I can’t physically do them.” (10 Aug 2025) | Five filmed drives to Bristol for clearance collections, the last a week earlier. Who lifted has never been stated. | Unverified |
| Her health and her work, as described on the same days | 8 May, 11 Jun and 25 Jun 2025: “no strength” and a Bristol clearance; “I’m ill” and “our HGV and our forklift”; “couldn’t get going today at all” and “I don’t stop working”. | Misleading impression |
| “I’m using my mobility car to deliver, I’m not.” (26 May 2026) | The car is leased from Motability Finance Ltd. It is the car in her own footage of clearance collections (2025) and of the £500 job (January 2026). | Misleading impression |
Why it matters
Customers hand over everything in a property. A household or landlord who books a clearance hands over everything in it. They are told it is “all going back into the baby bank”. They are entitled to know what was kept, what was sold, for how much, and into which account.
Customers carry the legal risk. A householder who pays someone to take their waste away has a duty to check that the carrier is registered. Anyone checking for Jayne’s Baby Bank on 14 November 2026, by name or by any address it has traded from, would have found nothing.
The account depends on the audience. “We don’t do the house clearance” and “we can do it” were five months apart. “I’m ill … You can’t fake that” and “our HGV and our forklift” were said on the same day. Donors, volunteers, councils and the bodies that fund or license her are entitled to see both, dated, in her own words.
The questions have owners. Registration is for Natural Resources Wales. The company’s accounts are for Companies House and the CIC Regulator. Any award is for the DWP; any car for Motability. This report sets out the record so that each can be asked.
Questions for Carrie-Anne Ridsdale, who trades as Jayne Price. She has a standing right of reply on this site, and anything she sends will be published in full and unedited.
- What is the waste-carrier registration number under which Jayne’s Baby Bank carries out house clearances?
- Your poster says “100% of proceeds go towards our mission”. Where are the clearance proceeds recorded, and will the company’s accounts show them?
- Into which account, and which organisation, was the £500 paid for the clearance you described on 18 January 2026? Is there an invoice?
- When you clear a home, does the family or the person paying receive an inventory or receipt, and are they told which items are kept, researched or sold?
- On 10 August 2025 you said “We don’t do the house clearance.” A week earlier the page posted “Trip to Bristol house clearers”. Which is right?
- Your Motability-leased Leaf is the car in your own clearance videos. Did Motability agree to that use, and was business-use cover arranged?
One registration number, one invoice or one receipt would answer most of them.
Was it your family’s home? If Jayne’s Baby Bank cleared a home you were responsible for, or quoted you for one, we would like to hear what you were told and what you received. We do not publish names without consent.
Sources and related reporting
- Jayne’s Baby Bank C.I.C.: New Incorporation Raises Familiar Questions, 7 November 2025 (the CIC36 statement)
- The Curious Case of Jayne’s Baby Bank, January 2024 (the leased Nissan Leaf)
- Natural Resources Wales: waste carriers public register and Environment Agency: waste carriers register, searched by name, postcode and street on 14 November 2026
- Companies House: JAYNE’S BABY BANK C.I.C. (16838920)
- The Sherlock Dossier: the full chronology
- The JBB transcript archive: every quotation here is searchable by its wording.
Note on this report. Quotations attributed to Jayne’s Baby Bank and to Carrie-Anne Ridsdale are taken from public Facebook posts and videos held in our archive, and are reproduced with their original spelling. Video quotations are machine transcriptions, dated by the recording; the recordings are held. The lines this report relies on were transcribed a second time from our copies of the recordings, and only wording both transcriptions agree on is quoted as said. Videos re-shared from earlier years were excluded from the day-by-day comparison. Names of private individuals, and the location of any home she cleared, have been left out.
The poster and photographs are her own, as posted and held in our archive. We have blurred only a window in a private home and other drivers’ number plates; nothing else has been changed. The video still is a single frame from her own recording.
Register searches were made on 14 November 2026 and reflect the registers on that date. Company details are from Companies House on the same date. Vehicle finance details are from a commercial vehicle-history check run on 6 October 2026. The car in her footage is identified by us from her own recordings over three years. Her statements about her health are quoted only as statements she chose to publish; we make no comment on any diagnosis.
This article does not suggest that any benefit has been wrongly claimed, that any vehicle has been misused, or that any clearance has been carried out unlawfully. Nothing here criticises the families, landlords or firms who gave goods or paid for clearances.
Factual statements are supported by evidence where available, and opinions are identified as such. Nothing on this site is a legal finding or legal advice. Carrie-Anne Ridsdale, also known publicly as Jayne Price, has a standing right of reply; any response will be published in full and unedited, and corrections supported by verifiable evidence will be reviewed.
…Sherlock
