Across multiple Facebook posts — including 28 December 2024, 4 February 2025, and 23 September 2025 — Carrie-Anne Ridsdale (alias “Jayne Price”) has repeated the claim that Jayne’s Baby Bank has “won a sustainability award by the CRS Accreditation.” The wording implies independent accreditation of the organisation as a whole. In reality, the award process tells a different story.

What CRS/CSR Actually Is

The reference appears to be to the CSR Awards operated by The Green Organisation (also known as The CSR Society). These are not accreditations, nor endorsements of companies in their entirety. They are commercial awards based on self-submitted projects. Winners are recognised for individual initiatives, not for overall organisational conduct, and there is no link to the Charity Commission or any regulatory body. Jayne’s Baby Bank is listed on the 2024 International CSR Awards winners list. However, the project was recognised in isolation, not as proof that the operation itself is sustainable or accredited.

Note: In every public post, Ridsdale uses the phrase “CRS Accreditation.” No such body exists. The correct reference is to the CSR Awards. This recurring error itself undermines the credibility of the claim.

Conflicting Explanations from the Organiser

When The Green Organisation was asked for clarification, the responses shifted within hours. On 16 September 2025 at 14:31, CEO Roger Wolens wrote:

“Our CSR Awards are presented in connection with specific projects of a company or individual and this particular campaign relates to recycling and re-using unwanted baby clothes.”

Yet later the same day, at 17:38, the justification changed:

“Any awards we make are in recognition of specific projects; they do not endorse any company as a whole. The project in question is genuine and not without merit, so we will not withdraw the award on this occasion… As the award was made in 2024, it is not readily visible on our website, so I would suggest the chances of further exposure are very limited.”

The contradiction is clear. At one moment the award was linked to “recycling baby clothes,” hours later it was defended as a project under “food & drink” and “healthcare.” Such shifting explanations demonstrate the absence of consistent criteria and reinforce that these awards are not subject to independent verification.

Why the Claim is Misleading

By advertising on social media that Jayne’s Baby Bank had “won a sustainability award by the CRS Accreditation,” Ridsdale presented the award as an organisational accreditation. Examples include:

  • 28 December 2024 – “We have also won two sustainability awards from the CRS Accreditation in London.”
  • 4 February 2025 – “We have won 2 sustainability awards by the CRS Accreditation.”
  • 23 September 2025 – “We have won a sustainability award by the CRS Accreditation.”

In reality, it was a project-level recognition in 2024 with no wider legal or regulatory significance. The awards cannot be described as accreditation, nor do they provide any endorsement of ongoing operations. This inflation of a limited project award into a blanket organisational credential fits a wider pattern of exaggerated claims used to establish false legitimacy in the eyes of donors, volunteers, and the public. The Green Organisation itself was explicit: their awards do not endorse companies as a whole. Any suggestion otherwise is inaccurate.


Disclaimer: This report is based on correspondence with The Green Organisation, public listings on csrawards.co.uk, and archived Facebook statements by Carrie-Anne Ridsdale. It is presented in the public interest and does not constitute legal advice.
– Sherlock

By Sherlock

The Full Report: Carrie-Anne Ridsdale and Jayne’s Baby Bank examines allegations involving deception, the use of false identities, unverified nursing credentials, unregistered charitable operations, potential financial misconduct, and concerns regarding public safety in South Wales. The report is compiled from official records, Freedom of Information disclosures, publicly available video content, and statements made by the individuals concerned. Read the report →

22 thought on “The False CRS Accreditation Claim: Misusing a CSR Award for False Credibility”
  1. Automated Notice: New Transcript Alert

    “Yeah, and then they tried to silence that boy again. From the Snug that tried to out him for what had happened. And he lost his apprenticeship over it, you know. They tried to silence him. They won’t silence me.”

    Issue Identified:

    Civil employment dispute reframed as a safeguarding cover-up. Suggests an apprentice was silenced for raising concerns and lost his role. This appears to inflate an ACAS/tribunal matter into a criminal safeguarding allegation.


    “I can’t sit here and let somebody go in that cafe and they might be… What if they got sexually assaulted again? What if these animals of sons that she’s got, right? What if they go out with a girl now, sexually assault and rape her and end up murdering her?”

    Issue Identified:

    Unverified allegation of sexual assault escalated into hypothetical rape and murder scenarios. Severe reputational harm risk. High exposure under the Defamation Act 2013.


    “If the police say all about arrest, they’ll say, well, what are you arresting me for? It’s true. And it’s, you know, it’s slander. But it’s only going to be proved as slander if it’s not true and it is true. We know it’s true, you know. The kids wouldn’t lie. These 18-year-olds on apprenticeships wouldn’t lie. He wouldn’t risk his job to come out with the truth.”

    Issue Identified:

    Misrepresents UK defamation law. Truth is a defence only if supported by evidence. Broadcast claims of apprentices “not lying” do not meet the evidential standard in civil law.


    “Her son was screaming at me on the lane calling me a little woman in my face, and the father stood there and did nothing. I don’t know if he’s the father, maybe the stepfather.”

    Issue Identified:

    Recounting of a hostile public altercation. Names family members, questions paternity, and portrays them as abusive. Risks falling under Protection from Harassment Act 1997 if repeated.


    “You shouldn’t piss off the person who contains all the knowledge, should you?”

    Issue Identified:

    Threatening undertone. Implies retaliation against critics by exposing damaging information. This coercive style mirrors prior confrontations (e.g. Pontypool incident). May amount to intimidation or harassment.


    “The girls we had the problem with. The one they’re going to prosecute for assault. And then they also, that’s under Torfaen. Because it happened in Torfaen. And then the other the Blackwood. They’ve forwarded stuff. We’ve already forwarded it. Forwarded stuff. For harassment.”

    Issue Identified:

    Publicly states individuals are “going to be prosecuted” for assault/harassment. Prejudicial unless confirmed by CPS. Risk of contempt of court and reputational harm.


    “They turned up at the shops after they harassed us at the house. And uploaded the videos onto Facebook themselves. Because they’re thick. So they’re going to have them for harassment as well. Under two different police forces. So that’s good.”

    Issue Identified:

    Admits to multiple altercations at home and shops, then insults individuals publicly. Hostile targeting of families and repeated online exposure risks breaching Malicious Communications Act 1988.


    “I know what you did when you were in that ambulance hall and you stole our money and blamed it on other people.”

    Issue Identified:

    Historic allegation of theft tied to the same individuals. Adds to a pattern of criminal claims without evidence. High risk under Defamation Act 2013.

    Legal Framework:

    • Defamation Act 2013 — Allegations of sexual assault, paedophilia, theft, and cover-ups are “serious harm” statements if unproven.
    • Protection from Harassment Act 1997 — Repeated hostile commentary directed at families, minors, and staff may constitute harassment.
    • Malicious Communications Act 1988 — Broadcast designed to cause distress, alarm, or reputational damage.
    • Contempt of Court — Statements about prosecutions or pending police actions risk prejudicing legal proceedings.
    • Data Protection Act 2018 / UK GDPR — Filming and livestreaming private individuals (including children) during altercations raises privacy issues.

    Health / Safety Concerns:

    • Public warnings that cafés are unsafe for families or pregnant women risk unnecessary alarm without evidence.
    • Livestreaming altercations with minors present risks safeguarding breaches.
    • Escalating disputes into threats of violence (“reasonable force”) undermines public trust in a community shop setting.

    Past UK Enforcement:

    • Monroe v Hopkins (2017) — Twitter defamation claim established serious harm from false allegations.
    • Stocker v Stocker (2019) — Supreme Court held Facebook post alleging attempted murder defamatory.
    • Fearn v Board of Trustees (2023) — Clarified harassment liability where repeated conduct created hostile environment.

    Enforcement Remedy:

    Potential action from Police (harassment, malicious communications), Crown Prosecution Service (if contempt arises), Charity Commission (if misrepresentation threatens charitable status), and Trading Standards (misleading trading practices presented as charitable activity).

    – Sherlock

  2. Automated notice: New Transcript & Deleted Post Alert

    Speaker: Jayne’s Baby Bank (Carrie-Anne Ridsdale, alias “Jayne Price”)

    BEGIN QUOTE::: “This is the coffee shop where the Sen sexually assaulted one of the workers and they sacked another worker who was a witness…” :::END QUOTE

    Context: This livestream allegation reflects earlier public Facebook posts (since deleted) from an account named Jordan West and others discussing Snug Coffee Shop. Those posts included claims of:

    • A cover-up of sexual assault allegedly involving a manager’s son.
    • Apprenticeship disputes — unpaid hours, inconsistent promises of shifts, and sudden changes to contracts.
    • Staff being told one thing about “no budget” but later seeing new workers brought back on.
    • Non-payment of overtime (e.g., £60 delayed for over a month).

    The livestream essentially recycles these now-removed posts, reshaping them into a spoken narrative. No documentary evidence has been provided to support the allegations.


    BEGIN QUOTE::: “Why don’t I get arrested for making posts like this? Because you can’t get arrested for telling the truth, right.” :::END QUOTE

    Issue Identified: UK law does not support this view. Under the Defamation Act 2013, serious allegations against named people or organisations must be evidenced. Without substantiation, repetition of deleted posts in a livestream still carries risk of defamation and harassment.


    Legal Framework:

    • Defamation Act 2013 — Serious harm to reputation is actionable unless supported by verifiable evidence.
    • Protection from Harassment Act 1997 — Repeated commentary about the same individuals can be classed as harassment.
    • Malicious Communications Act 1988 — Criminalises online statements made with intent to cause alarm or distress.
    • UK GDPR / Data Protection Act 2018 — Filming identifiable members of the public entering/exiting the café without consent risks privacy violations.

    Contradictions & Risks:

    • The original Facebook posts were later deleted, which raises questions about confidence in their accuracy.
    • Employment/pay disputes (e.g. apprenticeships, overtime) are civil employment matters for ACAS/tribunals, not evidence of criminal activity.
    • Broadcasting deleted allegations as fresh “truth” may mislead viewers into believing the story is current or verified.

    Health / Safety Concerns:

    • Unverified sexual assault claims in public streams risk undermining legitimate safeguarding and due process.
    • Customers and staff filmed in livestreams may be wrongly associated with disputed allegations.
    • Recycling deleted posts could fuel harassment against uninvolved staff.

    Past UK Enforcement:

    • Monroe v Hopkins (2017) — Defamation damages awarded over social media statements.
    • Majrowski v Guy’s and St Thomas’ NHS Trust (2006) — Repeated hostile conduct recognised as harassment.
    • Vidal-Hall v Google (2015) — Misuse of personal data actionable even without financial loss.

    Enforcement Remedy:

    Regulators (Trading Standards, Charity Commission) and law enforcement can act where livestreams misuse “charity” status or cross into harassment. Civil remedies include injunctions or damages for defamation. Police may investigate malicious communications or public order concerns.

    – Sherlock

  3. Status Update (Quoted)

    “Thank you Aldi UK who have sent us a Lacura bundle for our Beauty Bank Giveaways! Like, share and tag two friends in this post for a chance of winning this bundle. Must be able to collect within 5 days please.
    Collection post used for social media purpose*
    Car seat not included *”

    What Aldi Actually Says

    Aldi runs routine Lacura product giveaways via its Cult Beauty Club. According to Aldi’s press centre, the intent is:

    • Beauty enthusiasts can apply to receive Lacura products before they land on shelves in summer.
    • Winners are asked to provide honest reviews on social media, with feedback guiding Aldi’s 2025 beauty range.

    Julie Ashfield, Managing Director of Aldi UK: “Our health and beauty brand, Lacura, is hugely popular with shoppers, but it’s important we continue to excite our loyal fan base with an innovative offering. That’s why we’re returning our Cult Beauty Club. Shopper feedback helps us ensure we’re giving customers quality, on-trend products at affordable prices.”

    The Issue

    Instead of following Aldi’s review-led guidelines, the bundle has been used to drive personal social media engagement (likes, shares, tags) and platform growth. That’s a shift from product feedback to self-promotion, and it undermines the original purpose of the giveaway.

    Why This Matters

    • Transparency: Audiences should know whether a giveaway is for independent feedback or for boosting a profile.
    • Integrity: Review programmes rely on genuine testing and honest commentary, not engagement bait.
    • Trust: Blurring lines between charity, promotion and review obligations erodes public confidence.

    Bottom Line

    The Lacura bundle appears to have been repurposed for personal promotion rather than compliant, feedback-driven reviewing as set out by Aldi.

    — Sherlock

  4. Source: Facebook story
    Context: Referenced video

    Follower Numbers

    The account now sits at around 71,000 followers, but it has been losing about 33 per day since the post went up. Many of those followers were deliberately added by us as part of a controlled test. The aim was simple: observe whether they would later be promoted as genuine supporters. This clarifies how public follower counts are presented versus what’s actually behind them.

    Behaviour on Video

    From the publicly visible clips, we see a pattern that conflicts with the image of a caring, charitable figure. Examples include mocking and laughing at mothers in need, criticising partners, making claims about unsolicited images, and live-streaming other people’s profiles. It’s not difficult to see how this could alienate genuine supporters.

    Operational Outgoings (Estimates)

    • Pontypool Shop – Rent £400, Business rates £875, Water £40, Electricity £50, Wi-Fi £40, Bins/recycling £50, Insurance £40 → £1,220/month
    • Caerphilly Shop – Rent £400, Business rates £875, Water £40, Electricity £50, Bins/recycling £50, Insurance £40 → £580/month
    • Risca Shop – Rent £400, Water £40, Electricity £50, Bins/recycling £50, Insurance £40 (business rates not declared)£580/month
    • Blackwood Storage Unit – Rent £400, Business rates £600 (no utilities/overheads)£1,000/month

    Total running costs: Pontypool £1,220 + Caerphilly £580 + Risca £580 + Storage £1,000 = £3,380/month
    (Figures are indicative based on available information and may require verification.)

    Verification

    Business rates can be checked via the official portal: Find a business rates valuation.

    Point of Interest

    If business rates relief is being claimed on a charitable basis while publicly stating “not a charity”, that warrants closer scrutiny.

    — Sherlock

    1. Ms Ridsdale is now callng her shops Recycle Right Shops. She is advertising on a Pontypool Facebook site. No mention of it being a baby bank or foodbank.

      1. A tongue in cheek look at Carrie Anne Ridsdale’s new website – ‘Recycle Wrong Shops’ are located at:-
        5 Crane Street Pontypool
        14 Pentrebane Street Caerphilly and 68 Tredegar Street Risca
        Located by following the detritus on the pavement outside.
        All sorts of vintage and retro crap can be found thrown on the floor or in overcrowded cabinets. Selected Clothes and shoes reduced to £1 (because no one else wants them). Card and contactless only we do not accept cash (as we cannot be trusted) and we don’t trust our volunteers not to steal it.
        We take all donations, (due to an uncurable hoarding disorder). We do not collect or deliver (we now make other people do it for us) . We do not take offers – prices are set (in a totally random and ad-hoc fashion, whilst doing live feeds, talking BS for hours on end and defaming all and sundry).
        Re – sellers pay the full price not offer prices (I’m telepathetic and can immediately tell the difference between a reseller from any other customer) and we don’t tolerate rude customers (but I myself can be as rude as I like). Thank you in advance for not believing any of my lies or BS.

    2. 5 Crane Street Mon- Sat 10-4
      Pontypool open Sunday

      14 Pentrebane Streer Mon- Sat 10-4
      CAERPHILLY closed this Saturday

      68 Tredegar Street Mon – Friday 10-4 approx
      RISCA High Street

      All sorts of vintage and retro items. Selected Clothes and shoes reduced to £1. Card and contactless only we do not accept cash.

      We take all donations. We do not collect or deliver. We do not take offers – prices are set. Re – sellers pay the full price not offer prices and we don’t tolerate rude customers. Thanks in advance.

      1. How would she know if we’re resellers? I bought some china from the Pontypool shop last year. Priced at £25 for the bundle. When I got the set out of the cabinet they were priced at £2 each (£12 in total – 50% off = £6). I refused to pay the £25 and told the lady in the shop you can’t price things individually and then bundle them together and double the price. She tried to phone the manager to no avail. I got them for the bargain price of £6. Sold them on ebay for £60 as 1840’s antique plates. JBB stick that up your proverbial ****!!
        Also been in the shops since my apparent ban and bought some Delft plates, also sold at a £10 profit. How on earth is she going to stop resellers. We don’t go in the shops with a tattoo on our forehead. What she seems to forget is the baby bank gets their money and once sold becomes the property of the buyer. What we choose to do with it after that is none of her business.

  5. Automated Notice: Transcript Commentary

    Speaker: Carrie Anne Ridsdale of “Jayne’s Baby Bank”

    “Have a look at the website. I was just laughing with my friend. I said oh we made five hundred and six I think or something dollars from Meta this month you know.”

    Fundraising via Meta: The speaker references income from Meta/Facebook. This appears to confirm that social media monetisation is being treated as a funding stream for the operation. However, no transparency is provided on how these funds are recorded or applied.


    “She does not run a business. I run a not-for-profit business. Quite well.”

    “I buy no stock, I pay no wages and everything sold at a really good price.”

    Contradictory Claims: The speaker describes the operation as a “not-for-profit business” rather than a charity, while also confirming commercial trading. Public communications elsewhere have promoted the operation as a “baby bank” or “food bank”, which appears inconsistent with this admission of business trading activity.


    “When will accounts be available for transparency? Why do you need to see my accounts? It’s not for you to view.”

    “If anybody’s got a problem with our accounts then it’s HMRC. They’re the ones who look at it… It’s not for you. You don’t need to see my accounts.”

    Transparency & Accountability: The refusal to provide accounts to the public is noted. While HMRC and local authorities may hold oversight powers, members of the public donating under the impression of charitable purpose could reasonably expect accessible financial reporting.


    “I’m not a charity. I’m my own food bank, my own baby bank, my own food bank fundraising shop.”

    Status Clarification: Here the speaker explicitly denies charitable status, instead describing the operation as a personal “fundraising shop”. This conflicts with repeated public-facing claims presenting the enterprise as a baby bank comparable to charitable food banks.


    “All my shops are exempt from environmental health and food hygiene. So why would I need to do that?”

    Regulatory Oversight: The claim that shops are “exempt” from environmental health and food hygiene appears inaccurate. According to Environmental Health guidance, exemptions are limited and do not apply where food is handled, stored, or distributed.


    “And we do really well on car seats, by the way… You can’t sell them under standards law.”

    Second-hand Car Seats: The transcript confirms circulation of second-hand car seats. While the speaker acknowledges restrictions under standards law, this raises safeguarding concerns. Trading Standards has previously intervened in similar cases.


    “Did I actually write, when she’s walking past two random people in the street, that that’s the one, look, the son who sexually assaulted a worker… It is known and it is under police investigation… You don’t want to go in for a coffee do you, and end up being sexually assaulted?”

    Sexual Assault Allegations: The speaker makes public allegations about a third-party organisation and repeats a claim of police investigation. If unverified, such allegations carry legal risk and appear designed to undermine competing groups rather than provide evidence-based accountability.


    “This gives Hayley Thomas vibes… oh my god I’ve taken too much ADHD medication… they’re on speed, they’re on amphetamine.”

    Attacks on Critics: Rather than engaging with evidence, the speaker accuses the author of being under the influence of drugs. This language appears to be an attempt to discredit scrutiny and deflect from substantive questions.


    “Fake charity, fake audio claims could be a breach of the ASA and charity law. Well, I’m not a charity, so I haven’t breached any charity law.”

    ASA and Charity Law: The speaker admits that false charity claims could breach regulations, but distances herself by saying she is not a charity. This is contradicted by evidence: one video circulated publicly included Baby Bank branding as a watermark, with audio stating it was a “Giant Charity Shop” (sourced from Becky’s Bazaar, 2 July 2023). This demonstrates her operation has been publicly presented as a charity shop, undermining her defence.


    Issue Identified

    The transcript highlights recurring contradictions: denial of charity status while presenting as a baby bank; refusal of financial transparency; inaccurate claims of exemption from regulation; resale of second-hand child car seats; serious sexual assault allegations about other groups defended under “free speech”; personal attacks portraying critics as drug users; and an acknowledgement that false charity claims breach ASA/charity law, despite public material describing the shop as a “charity shop”.

    Legal / Regulatory Framework

    • Consumer Protection from Unfair Trading Regulations 2008 — misleading claims about charitable status or unsafe goods.
    • Companies Act 2006 / HMRC — financial transparency for not-for-profit entities.
    • Product Safety / Trading Standards — resale of child car seats and regulated second-hand items.
    • Food Safety / Environmental Health — oversight of food distribution, despite claimed “exemption.”
    • Defamation Act 2013 — unverified allegations against third parties.
    • ASA Codes — media describing the shop as a “charity shop” without registration.

    Health / Safety Concerns

    • Resale of second-hand child car seats with potential hidden defects.
    • Overcrowded shops limiting accessibility and posing fire safety risks.
    • Dismissal of environmental health oversight despite food handling.
    • Public confusion and reputational harm from contradictory charity claims.
    • Safeguarding concerns arising from unsubstantiated allegations about others.

    Enforcement

    Trading Standards, ASA, Environmental Health, HMRC, and the Charity Commission each hold powers relevant to the issues raised. Remedies could include product seizures, fines, mandated compliance, withdrawal of misleading claims, and inquiries into misrepresentation. Civil defamation action may also be engaged where allegations are unverified.

    – Sherlock

  6. Automated Notice: Transcript Commentary

    Speaker: Carrie Anne Ridsdale of “Jayne’s Baby Bank” (also referred to as “Jayne’s Baby Bank shop” in the transcript)

    QUOTE:

    Don’t leave donations outside our shops because when you leave donations outside our shops this is what happens.

    Someone’s left donations outside the shop and somebody has ransacked them and stolen all the stuff.

    Issue Identified: Donation drop-offs appear to be occurring outside the premises, where goods are vulnerable to theft and contamination. This raises questions about safe custody of donations and basic site controls.


    QUOTE:

    They are the baby banks. They belong to the baby bank.

    We are running this as an entity that serves the public.

    That’s all I’ve ring-fenced from the box to put up for a fiver.

    All the others are three for a pound because I got two record shops feeding me with records at the moment.

    Business Model & Public Representation: According to the transcript, donations are described as belonging to a “baby bank”, while specific resale pricing (£5 per record; “three for a pound”) and commercial sourcing (“two record shops feeding me with records”) are also stated. This appears to suggest a retail fundraising model operating alongside (or instead of) charitable distribution. The mixed presentation may be confusing to the public and appears inconsistent with prior characterisations of a “baby bank”.


    QUOTE:

    We don’t take cash payments.

    Payments & Consumer Transparency: Card-only trading is stated. This reinforces that on-site activities include retail sales to the public, which should meet relevant consumer protection and receipt/record-keeping standards.


    QUOTE:

    Legally I need to prove what donations I’ve added and what is going out, don’t I?

    We write everything down, all the sales.

    We weigh it when we come in.

    Record-Keeping: The transcript indicates a self-maintained ledger (weights, sales, notes of free items). This raises questions about whether these systems meet the record-keeping expectations applicable to the stated activities (e.g., charitable fundraising records, retail sales audit trails, and any tax/financial reporting duties).


    QUOTE:

    These ones would be restricted for two weeks because we know we can make up to £5 a record.

    That’s £70 there, right? That would probably go into nappies… Food banks, or running costs.

    Stock Restriction Policy: A two-week “restriction” is described to maximise resale value. While framed as fundraising, this appears to prioritise revenue generation over immediate aid distribution, which may be perceived as inconsistent with a community “baby bank” identity.


    QUOTE:

    There was a broken record in the box. He could have cut himself on it.

    Health / Safety Concerns:

    • Unsecured donations left outside may be contaminated, tampered with, or stolen before assessment.
    • Handling hazards identified (e.g., broken media causing cuts) suggest the need for controlled intake and triage procedures.
    • Where any consumables are accepted, Environmental Health and food safety obligations may be engaged.

    Issue Identified

    According to the transcript, the operation is presented as a “baby bank” serving the public, while also describing routine retail trading, commercial stock inflows, resale pricing, and stock restriction policies. This appears to suggest potential inconsistencies in how the enterprise is held out to donors and customers.

    Legal Framework (indicative)

    • Consumer Protection from Unfair Trading Regulations 2008 — Relevant where a business presentation or omission could mislead consumers about charitable status or the use of proceeds.
    • Charities Act 2011 — Where charitable claims are made, this raises questions about registration status, solicitation statements, and transparency of fundraising.
    • Companies Act / HMRC — Sales activities and fundraising proceeds would typically require compliant accounting, tax treatment, and financial reporting.
    • Health & Safety at Work etc. Act 1974 / Local authority Environmental Health — Safe storage/handling of donations; additional food safety duties if food items are taken in.

    Past UK Enforcement

    • Trading Standards actions — UK authorities have taken enforcement where businesses are presented as charitable when operating commercially (varies by local case and evidence).
    • Charity Commission interventions — The Commission has opened cases into transparency and fundraising governance where public representations and controls appear inconsistent.
    • Environmental Health — Local councils have acted on unsafe storage/handling of donated goods, including improvement notices where risks are identified.

    Enforcement Remedy

    Depending on evidence and local jurisdiction, Trading Standards may investigate misleading practices; the Charity Commission may examine governance and public benefit claims where charitable representations are made; Environmental Health can assess storage/handling risks; and HMRC/Companies oversight concerns may arise around sales income and record-keeping. Remedies can include requiring corrective information, improvement notices, seizure/testing of goods, fines, and (where applicable) prosecution or regulatory action.

    – Sherlock

  7. Automated Notice: Transcript Commentary

    Speaker: Carrie-Anne Ridsdale (alias “Jayne Price”)

    “…all nightwear, all children’s wear up to a year, all fancy dress, have to have specific fire labels in. And if they are extra flammable, they have to have red writing in them. Otherwise, you have to put a scissors through the outfit and destroy.”

    Unsafe Clothing & Flammability: The speaker correctly cites the law on destruction of unsafe children’s nightwear, yet later suggests such items could be sent abroad. This appears inconsistent with the General Product Safety Regulations 2005 and Nightwear (Safety) Regulations 1985. Exporting flammable products shifts the risk to vulnerable families overseas rather than preventing harm as UK law requires.


    “I could fill this shop in a year with car seats… If trading standards come in and they’re like, oh, is this car seat for sale? And I’m like, no.”

    Car Seats & Restraint Systems: Admission of stockpiling second-hand car seats, which are unsafe without traceable history. UK law under the Road Traffic Act 1988 and product safety regulations prohibits their resale or distribution. Publicly denying they are “for sale” while storing them raises risk of Trading Standards intervention.


    “Social services… brought those bottles in and they said nobody else will take them. No other baby bank would take them… So we could put them in the container ready to go to Uganda.”

    Baby Bottles & Hygiene Risks: Bottles rejected by other baby banks are accepted here and proposed for export. Used infant feeding equipment risks bacterial contamination and chemical leaching. The Food Safety Act 1990 and UK food contact regulations prohibit unsafe bottles from circulation, even when donated.


    “I don’t know what brand it is… A kind of YSL lipstick… Possibly a Lady Gaga one, lip gloss… Just put it in the free box.”

    Cosmetics & Second-hand Items: Redistribution of used cosmetics breaches the UK Cosmetic Products Enforcement Regulations 2013. Lip products in particular can transmit infection. Identifying them vaguely and leaving them in a “free box” demonstrates no compliance checks or product safety assurance.


    “Remember when Sherlock said, oh you don’t stock haberdashery? Like hello, we’re one of the biggest stockers of haberdashery in Wales.”

    Contradictory Claims: Public statements have both denied and claimed to stock haberdashery. Such contradictions undermine credibility and may constitute misleading commercial practice under the Consumer Protection from Unfair Trading Regulations 2008. Transparency is a core requirement under both consumer law and Charity Commission guidance.


    “We’re looking for somebody to finance the storage of the stuff… it would probably be like 150 to 200 pound a month for a shipping container… You’ll get receipts… publicity for your company as well.”

    Financial Transparency: Sponsorship and crowdfunding appeals are described, but blurred with references to personal and household spending. This raises questions under the Charities Act 2011 about clear separation of charitable funds from private use, and the Companies Act 2006 if operating as a business.


    “A lot of OAPs, they appreciate the fact that we give them roles to do, because they’ve got nothing else to do.”

    Volunteer Management: Vulnerable older people are being recruited ad hoc with no mention of training, insurance, or health and safety protocols. The Health & Safety at Work Act 1974 and Charity Commission safeguarding guidance both apply to volunteer environments.


    “He confessed raping a 10 year old girl to me… Social services are fully aware… but they’ve asked me not to post the name, locations, things like that.”

    Safeguarding Disclosure: A safeguarding allegation of extreme seriousness is broadcast publicly, despite requests for discretion. This risks breaching the Data Protection Act 2018 and prejudicing investigations. Charity safeguarding duties under the Children Act 2004 demand confidential and structured handling of such disclosures.


    “What we’ve decided is… if we get any like paring knives in or fruit knives… I think we said 25… As long as you’re buying it and you got your ID. You know, you’re not an axe murderer. You can have it.”

    Age-restricted Sales: The sale of knives is discussed casually with shifting age limits (“21 or 25”). UK law sets 18 as the legal limit under the Offensive Weapons Act 2019. The informal approach described risks illegal sale and prosecution.


    “We only take card and contactless. We do it for staff safety… there’s too many weirdos about now… And it stops them from coming in.”

    Staff & Customer Safety: Reliance on “no cash” as the primary safeguarding measure indicates the shops are perceived as unsafe. No evidence of safeguarding policies, staff training, or risk assessments is described, contrary to duties under the Health & Safety at Work Act 1974 and Safeguarding Vulnerable Groups Act 2006.


    “This is why I’ve thought about the Uganda appeal again… they will still take them in other countries, which prevents them going to landfill.”

    Exporting Unsafe Goods: Stock not compliant for UK use (car seats, bottles, clothing) is proposed for export to Uganda. This risks breaching international controls such as the Basel Convention and undermines UK product safety law. Exporting banned items to vulnerable communities abroad is both unsafe and ethically questionable.


    “Baby bank… people still think it’s just baby stuff. And it’s not. We recycle a lot of stuff. So that’s good.”

    Sustainability Claims: The operation is branded as “sustainable” while simultaneously describing practices such as exporting unsafe goods abroad. This appears contradictory and may amount to “greenwashing” under the Consumer Protection from Unfair Trading Regulations 2008. Misleading sustainability claims risk public trust.

    – Sherlock

    1. She had two car seats for sale in Caerphilly this week, she showed them on a video and said the cover to one of them was in Pontypool.

    2. What has happened to the Donation Centre? The shops are overfilled and there is no space. How do customers find anything? How are the shops accessible to young mother’s with pushchairs or the disabled? There are so many references to businesses closing. She does not run a business. She buys no stock, pays no wages. Donations are sold for pennies. When will accounts be available for transparecy.

      1. From the Donation Center transcripts (newest first), there are repeated admissions that the Center and the shops are at or beyond capacity. This appears to support the concern that “the shops are overfilled and there is no space”, with obvious knock-on effects for accessibility (pushchairs, wheelchairs) and safe circulation.

        QUOTE:

        “Donation centre is quite full today so customers/donators only permitted outside the building. Shout if you can’t see me!”

        QUOTE:

        “We can’t get. still haven’t. the donation center still ain’t ready for volunteers anyway.”

        QUOTE:

        “So otherwise it’s got to go into the donation center and that racking is going to be full.”

        QUOTE:

        “I’ve got a donation center full.”

        QUOTE:

        “No donations this week guys any shops or the donation centre this week so we can catch up guys 😉 many thanks everyone”

        Sherlock’s analysis: Taken together, these statements appear to confirm a persistent capacity problem at the Donation Center and in the shops. When premises are “quite full” to the point that customers are kept outside, this raises questions about accessibility and basic shop safety. According to public guidance under the Equality Act 2010 (reasonable adjustments and accessible layouts) and general duties under the Health and Safety at Work etc. Act 1974 (including safe means of access/egress and avoidance of trip hazards), over-stocked aisles and blocked circulation space can impede young mothers with pushchairs and disabled customers. This appears inconsistent with safe, accessible retail practice.

        It also appears—from the same transcripts—that surplus stock keeps being routed back into the Donation Center (“that racking is going to be full”), which suggests a systemic stock control issue rather than a short, one-off spike. This directly speaks to the commenter’s point about “how do customers find anything?”—if display areas double as storage, basic wayfinding and product access are likely compromised.

        On transparency and accountability: The question “When will accounts be available for transparency?” remains valid. According to public records criteria, if an operation is presented as charitable or community-benefit led, publishing clear financial information helps evidence that sales income is used to maintain safe, accessible premises (adequate staffing, storage, racking, and floor management). The transcripts do not, by themselves, provide those accounts; they instead highlight capacity pressure and operational strain.

        In summary: The transcripts themselves acknowledge that the Donation Center and shops are frequently overfilled, which appears to undermine accessibility and safe circulation. This supports the commenter’s concerns and suggests the need for immediate space management measures and clear public reporting on how donations and sales are being managed to remedy these issues.

        SOURCE: Donation Center transcript search (date-ordered)

        – Sherlock

  8. Automated Notice: Transcript Commentary

    Speaker: Carrie-Anne Ridsdale (alias “Jayne Price”)

    “Morning, guys. I’m in Risca. Don’t forget, Caerphilly isn’t open today. We changed it to Risca because I got glass cabinets to pick up.”

    Business Operations: The speaker openly describes shifting premises and collecting shop furniture. This is retail preparation, not charitable food distribution.


    “I’ve got another 20 bags in here, you know, just today in my car. Not to mention my volunteers, my picker-upers, my drop-off points, Dan’s car, even my father went out yesterday to pick up from a charity shop.”

    Stock Collection & Distribution: Multiple carloads of donations are being managed as retail stock. Volunteers and even family members are enlisted to collect from other charity shops, which blurs lines between genuine donation work and commercial sourcing.


    “I might have to run out and grab [the environmental health officer]… I wanted to finalise our food rating which will probably be exempt.”

    Regulatory Position: Despite claiming exemption from food safety rating, the speaker acknowledges Environmental Health oversight. The fixation on a “food rating” contrasts with the retail trading described, raising questions about what official category the operation truly falls under.


    “They get all the food for free. And they sell it to people. … That is a fake food bank. Because nothing ever moves.”

    Accusations of Others: The speaker criticises other groups for “selling free food” and running “fake food banks,” yet simultaneously describes her own retail sales and donation stock handling. This contradiction weakens credibility.


    “Fill a bag for a fiver… we need to increase the footfall.”

    Retail Practices: A direct sales promotion is presented, clearly aimed at increasing customer traffic. This confirms trading as a shop, not distributing aid under a foodbank model.


    “It’s tight by here… dragging it out… stuff in the car…”

    Stock Handling: The description of clutter and storage in vehicles points to improvised and unregulated shop management rather than structured charitable operations.


    “A church by him selling food for five pound a bag… they get the food for free… and they get funding… Where does the five pound roll? And they couldn’t answer him.”

    Financial Transparency: The speaker raises questions about other organisations charging for donated food, yet does not account for her own “bag for a fiver” sales. This selective criticism highlights inconsistencies in her own narrative.


    “Abnormality is the name of these other charities. And I was talking to a teacher yesterday that came in…”

    Targeting Other Charities & Teachers: The transcript includes criticism of other local charities (labelled “abnormality”) and recounts conversations with a teacher about how donations and foodbank operations work. These comments appear designed to cast doubt on competitors, while positioning her own operation as more legitimate — despite the same unresolved contradictions.

    – Sherlock

    1. Did I actually hear her right when walking past two random people in the street. ‘That’s the one look, the son who sexually assaulted a worker’.
      She needs to be very careful who and what she is videoing. Also my opinion is that she was walking in the opposite direction to avoid the Environmental Health Officer!

  9. Automated Notice: Transcript Commentary

    Speaker: “Jayne Price” (alias Carrie-Anne Ridsdale)

    “Love it when we sell big stuff… We’ve had some rare Thomas the Tank Engine… G-Star raw shoes… Lovely brand new purses.”

    Business Representation: The transcript centres on sales of toys, branded shoes, ornaments, purses, and furniture. This is clearly retail trade, not foodbank distribution. It contradicts repeated public claims of being a “registered foodbank” or “not-for-profit charity shop.”


    “All my volunteers are taking them home to sell for a pound.”

    Volunteer Goods Taken Home: Donated stock is being removed by volunteers for private resale. No evidence of tracking or accountability is mentioned. For a legitimate charity, all stock should be processed through formal channels — this practice raises serious questions about where donations are really going.


    “Dragged out the back… cleared some space… sold some bits out of here today.”

    Operational Capacity vs Claimed Disability: The speaker describes moving bags, heavy lifting, and handling large items. This is inconsistent with longstanding claims of being in “palliative care,” “housebound,” or severely disabled — narratives often used to justify benefits and Motability vehicle use.


    “We don’t need these customers that come in and complain. We don’t want any of you if you’re a complainer.”

    Customer Behaviour and Attitude: Instead of addressing customer concerns, complaints are dismissed outright. This reflects a private business mindset rather than a public-facing charity or foodbank, where accountability and fair treatment would be expected.


    “Don’t forget these are on filler bag for a fiver now… need more foot force to keep the levels down.”

    Business Transparency: References to retail promotions (“fill a bag for £5”) confirm the shop is trading commercially. There is no mention of receipts, accounts, or regulatory oversight. Publicly, this continues to be framed as a charitable foodbank outlet, which risks misleading donors and customers.


    “It’s a bit tight by here… dragging it out… stuff in the car… need to keep it rolling.”

    Stock Handling and Safety: The transcript shows cluttered, ad-hoc stock management with goods stored in cars, back rooms, and tight spaces. This style of operation echoes prior Environmental Health concerns raised in official inspections.

    – Sherlock

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