On 27/08/2025, the “Jayne’s Baby Bank” page posted the following statement:
“Info sherlock is trying to post next about us. Thank you to Torfean Council for supporting us and giving them the bare minimum. All of which the council are satisfied with and have allowed us to carry on as normal and carry on trading.”
What drew our attention was a note dated 15/12/2023, which stated:
“Compliant on First Inspection – Small charity shop. food bank. Distributes food supplied by the Trussell Trust to people with food bank vouchers.”
However, upon reaching out to confirm whether Jayne’s Baby Bank is authorised to issue food vouchers, we received the following response:
“I can confirm that Jayne’s Baby Bank is not a Trussell foodbank and has never been. It does not fundraise or distribute food that has been donated to Trussell on behalf of any Trussell foodbanks in Wales, neither does it fundraise or distribute emergency food on behalf of Trussell.”
Additional public video statements made by Carrie Anne (Jayne) further complicate this narrative:
Video Date: 01/07/2023
“Because we’re lucky enough, because the Trussell Trust know us, they’re happy for us to make food bank referrals, you see.”
Video Date: 23/06/2025
“Because the other food banks, see, when they get a new delivery in, the Trussell Trust and all, they give us a shout if they’ve got a pile of stuff that they need gone with shorter dates.”
Video Date: 02/02/2025
“For example, very often a massive charity, the Trussell Trust, you don’t mind being named, often contact us and say we’ve got a pile of baby food, we’ve got a pile of baby milk, I got a pile of nappies and I got another load due in. Do you want to come and get these and can you get them out before the dates go on? We say yes please, we’ll come and pick them up now.”
This pattern of conflicting information once again highlights the apparent deceit at the hands of Carrie Anne and raises questions as to how she obtained the food vouchers in the first place.
Sherlock
Image: https://jaynesbabybank.co.uk/wp-content/uploads/2025/09/Truss_FB001.png
Backup: https://jaynesbabybank.co.uk/search/?search=trussell&limit=50&sort_order=newest&search_type=all&open_transcript=761467666641321_1756994793_fb.json
The Network Lead of Wales has been informed.
S
I agree with your posts, I have had contact with the personal previously and have always felt uncomfortable about the operations.
However I would say that it could be local Trussell Trust foodbank who are/were giving her food close to expiry, which does happen. For example, some food banks will chuck extra into parcels if they have stuff close to expiry.
She hasn’t said she distributed food on behalf of Trussell Trust, or that she is one of their registered food banks, but that she can make referrals to them, so issuing vouchers to the public to get food from Trussell Trust.
lol Yes she has said she distributes food on their behave maybe search the transcripts. Your comment comes across as your defending her despite feeling uncomfortable about her operations.
You said: “She hasn’t said she distributed food on behalf of Trussell Trust, or that she is one of their registered food banks, but that she can make referrals to them…”
But Jayne’s own words say otherwise: “the Trussell Trust know us, they’re happy for us to make food bank referrals” (01/07/2023), “they give us a shout if they’ve got a pile of stuff that they need gone” (23/06/2025), and “very often… the Trussell Trust contact us and say… do you want to come and get these?” (02/02/2025).
The council’s FOI inspection report also records: “Small charity shop. food bank. Distributes food supplied by the Trussell Trust to people with food bank vouchers.”
All of this is flatly contradicted by the official position from Trussell Trust: “Jayne’s Baby Bank is not a Trussell foodbank and has never been. It does not fundraise or distribute food that has been donated to Trussell… neither does it fundraise or distribute emergency food on behalf of Trussell.”
So the picture is clear: Jayne repeatedly presented herself as linked to the Trussell Trust — in her own videos and even to the council — but the Trust themselves confirm this was never the case.
S
“the Trussell Trust know us, they’re happy for us to make food bank referrals” (01/07/2023), “they give us a shout if they’ve got a pile of stuff that they need gone” (23/06/2025), and “very often… the Trussell Trust contact us and say… do you want to come and get these?” (02/02/2025).
It says she can issue vouchers and has been given food to give out close to expiry, which is what they usually do. They do this with other organisations too.
I appreciate the FOI inclusion states that she is distributing Trussell Trust food to those with vouchers, again I wonder how this was actually explained or interpreted. I have met her and clarity is not one of her strong points (as you well know).
As I’ve said I have had contact with this person and don’t agree with the way things are run there at all. There is a significant lack of accountability, transparency, the way she conducts herself on social media and in person leaves a lot to be desired, and does not strike me as someone who is the professional with an extensive work history. Specifically as someone who has studied nursing and accompanied health visitors and social workers, the advice to not go to professionals for help is something that is incredibly alarming. This is indoctrinated into you on your training, and the concerns around accessing support and being viewed poorly by agencies needs to outweigh the positives of getting support and improving families’ lives – something she should be promoting
Are we genuinely attempting to clarify matters, or is there a deliberate effort to obscure the facts? You appear to dispute the findings while simultaneously recounting negative personal experiences, which creates the impression of an insincere attempt at narrative control.
To return to the substantive issue: there is nothing in any official communication from the Trussell Trust that even remotely supports the idea that Jayne’s Baby Bank has been permitted to issue vouchers or distribute food approaching its expiry date on their behalf. To suggest otherwise directly contradicts the formal statement made by the Trust via email.
If she were officially authorised to issue vouchers, Jayne’s Baby Bank would appear on the following list: https://www.trussell.org.uk/emergency-food/get-a-food-voucher. It does not. This absence is not incidental. It clearly indicates a lack of formal affiliation.
The email in question is publicly accessible and may be viewed in full here: https://jaynesbabybank.co.uk/wp-content/uploads/2025/09/Trussell.pdf
The Network Lead for Wales explicitly stated:
“I can confirm that Jayne’s Baby Bank is not a Trussell foodbank and has never been. It does not fundraise or distribute food that has been donated to Trussell on behalf of any Trussell foodbanks in Wales, neither does it fundraise or distribute emergency food on behalf of Trussell.”
We must therefore conclude that Jayne’s Baby Bank, not listed in the Trussell Trust database either currently or historically, does not have the authority to issue vouchers under the guidance, supervision, or endorsement of the Trussell Trust.
This raises a critical question: if she is not authorised, how is she acquiring these vouchers, if at all?
You are welcome to verify the authenticity of the email by contacting the individual referenced in the document linked above. Please feel free to return with your findings once confirmed.
S
If she is indeed a foodbank how come she never does any videos showing the food in her foodbank. All she ever shows on video is the mountains and mountains of tat in all her shops. I recall a video she did of her son handing over a box of food from her ‘foodbank’outside one of her shops but the recipient was his girlfriend Chloe!
I would say that none of her shops are suitable to store food safely and hygienically.
Is this the picture? https://jaynesbabybank.co.uk/wp-content/uploads/2025/09/485767345_634254882695934_7735729348616944774_n.jpg
S
That’s a student from college as it days on the post not chloe.
(Not defending carrie Anne or her son, i cant stand them.)
That is correct. Chloe is no longer affiliated with Dan or JBB.
S
Glad she’s finally seen sense!
What happened with Chloe?