The Trussell Trust Rejects Jayne’s Baby Bank Claims

The council note

On 27 August 2025 the Jayne’s Baby Bank Facebook page posted a set of council papers, with this message:

Info sherlock is trying to post next about us. Thank you to Torfean Council for supporting us and giving them the bare minimum. All of which the council are satisfied with and have allowed us to carry on as normal and carry on trading.

Her post, 27 August 2025 (archive)

One of the papers is a note of an inspection on 15 December 2023. It describes the shop like this:

Compliant on First Inspection- Small charity shop. food bank. Distributes food supplied by the Trussell Trust to people with food bank vouchers.

Council inspection note, 15 December 2023, as she published it

What Trussell told us

Trussell (the Trussell Trust) supports a network of food banks across the UK. People are referred to them with a food bank voucher. We asked Trussell whether Jayne’s Baby Bank is one of its food banks, or gives out food on its behalf. Its Wales Network Lead replied on 4 September 2025:

I can confirm that Jayne’s Baby Bank is not a Trussell foodbank and has never been. It does not fundraise or distribute food that has been donated to Trussell on behalf of any Trussell foodbanks in Wales, neither does it fundraise or distribute emergency food on behalf of Trussell.

Trussell, Wales Network Lead, 4 September 2025

Giving out food supplied by Trussell to people with food bank vouchers is what a Trussell food bank does. Trussell says Jayne’s Baby Bank is not one, and never has been.

“Vouchers are available in every shop”

The council note is not the only place this appears. Her own posts said, again and again, that her shops handled Trussell food and food bank vouchers.

we currently distribute donated milk and baby food, and what ever is donated to us via the trussel Trust food banks for free

Her post, 27 February 2023 (archive)

We can can do food bank vouchers in Torfeanio!

Her post, 14 March 2023 (archive)

FREE FOODBANK vouchers are available in every shop and over social media . We will also give you a number to ring and they can help with benefit checks, debt help and tax rebates – all sorts. We don’t deliver. You will have to collect at a Trussel Trust outlet.

Her post, 2 July 2023 (archive)

37 food bank referrals from Risca today!

Her post, 7 July 2023 (archive)

5. We give out foodbank vouchers.

Her post “How do we help people?”, 11 August 2024 (archive)

Trussell says Jayne’s Baby Bank is not one of its food banks and does not give out food donated to Trussell on behalf of any Trussell food bank in Wales. Her February 2023 post says she was giving out whatever came to her “via the trussel Trust food banks”. And her posts told people to come to her shops for vouchers to collect food “at a Trussel Trust outlet”. That raises a plain question: on whose authority were those vouchers given out, and how? From late 2024 her posts were sending people who did not meet her criteria to Citizens Advice for a voucher instead.

What she has said on video

Carrie-Anne Ridsdale, who also uses the name Jayne Price, has talked about the Trussell Trust in her videos for years.

Because we’re lucky enough, because the Trussell Trust know us, they’re happy for us to make food bank referrals, you see. So we make food, but we can do Cardiff, Blaenau Gwent, Caerphilly and Torfaen.

Her video, 1 July 2023 (recording)

For example, very often a massive charity, the Trussell Trust, you don’t mind being named, often contact us and say we’ve got a pile of baby food, we’ve got a pile of baby milk, I got a pile of nappies and I got another load due in. Do you want to come and get these and can you get them out before the dates go on? We say yes please, we’ll come and pick them up now.

Her video, 2 February 2025 (recording)

Because the other food banks, see, when they get a new delivery in, the Trussell Trust and all, they give us a shout if they’ve got a pile of stuff that they need gone with shorter dates.

Her video, 23 June 2025 (recording)

Being known to a charity, or being given its short-dated surplus, is not the same as being one of its food banks. Her posts and the council note go further: they describe her shops handing out Trussell food and food bank vouchers. That is what Trussell says she does not do.

After this article

This article was published on the morning of 4 September 2025. Later that day her page posted:

Thank you to the Trussell Trust for their donation of baby food and nappies . Always appreciated. ♻️👍🌏🍼 #workinginpartnership

Her post, 4 September 2025 (archive)

Two weeks later, on 18 September 2025, she said in a video: “And we’ve had the Trussell Trust give us some stuff.” (recording)

Trussell’s reply covers food bank status and food given out on its behalf. It does not say whether a local food bank has ever passed on spare stock. What it does say is that Jayne’s Baby Bank is not, and never has been, a Trussell food bank. A one-off donation is not a partnership.

What can be verified

• A council note of December 2023, published by her, describes the shop as distributing Trussell food to people with food bank vouchers.
• Trussell says Jayne’s Baby Bank is not a Trussell food bank and has never been, and does not give out food on Trussell’s behalf.
• Her posts in 2023 and 2024 said food bank vouchers were available in every shop, to collect food “at a Trussel Trust outlet”, and that she gave out what came “via the trussel Trust food banks”.
• She has said in videos since 2023 that the Trussell Trust knows her, lets her make referrals and gives her stock.
• On the day Trussell replied to us, her page called a Trussell donation “#workinginpartnership”.

Her other claims of support, checked against the bodies she named: the Baby Bank Alliance, Caerphilly Council and the “Awaiting” registration. You can search her own words in our transcript search.

Sources