Ah, so me and Princess are tucked up in bed in my Princess.
My rescue.
She's from Manchester, this one.
Oh, your eyes bad again, aren't they darling?
Gonna have to do your drops now.
So yes, we're tucked up in bed, not in the shops.
I won't sleep now for hours, hours and hours and hours.
I'll probably watch films, stuff like that.
Do some pricing labels.
I don't know what to do tomorrow.
I don't know if I have to open Riskaroo in the morning.
And then go down to Caerphilly in the evening.
I've got a car full of donations here and there's too many in there for Riskaroo.
So we might go to Cosmic Caerphilly afterwards in the evening and get it up and running.
So if anybody wants to volunteer you can, but I'll update in the morning.
So thank you to everybody's support today with that ridiculous individual.
Today, I mean Q Hayley Thomas.
How long did it take to get her to comment?
You'd think she'd want to keep her charity out of it, wouldn't you?
No.
She's the instigator, that's why.
Q Hayley Thomas in the negative comments.
You don't even know me Hayley.
You've never met me, but you've got to involve yourself.
So all of that was sparked today because they obviously rang the fire brigade.
Well, obviously, Sammy was in the newspaper and online.
And the press turned off the commenting because they know what this individual is like and this little bunch of people behind this website.
So they turned the commenting off.
We knew she was in the paper because she rang me to ask if it was OK.
And yeah, it was lovely.
It was a lovely story.
You know, the paper contacted us.
We didn't ring the papers, they contacted us.
I could be in the papers every day if I wanted, but I don't bother.
And these idiots had obviously rung the fire brigade to try and get a shutdown.
And the only thing they could think of was to say I was sleeping in the shops.
But they're that thick, right?
This girl that they've got behind the website because Hayley Thomas is quite manipulative.
So she's obviously feeding her the information to put on the website.
Now, we've proved that by the subject access request.
And I've seen Hayley Thomas's website and she isn't that clever enough.
She hasn't got that intelligence to actually produce a website of that caliber.
This Natalie Thomas is the one who's produced it.
And the police agreed today.
They said, yeah, yeah, because that's all she was.
So they tried to get a shutdown today by the fire brigade.
And the fire brigade said load of nonsense.
We know you're not sleeping here.
I've got to do the visual checks.
I said, yeah, I've been down Caerphilly.
I said, you can see my lives at three o'clock in the morning when I'm pricing stuff in Caerphilly.
I don't sleep when I'm in the shop.
What would be the point in going to sleep in the shop?
You know, that's just, you know, what is the point?
That's counterproductive.
I'm in there pricing.
I hardly ever sleep.
I've always been like that.
And then some, I'll go three or four days and then I'll have to have a good six hours, you know.
I don't sleep no more than about six hours and that's broken anyway.
So the plans were foiled today.
We had a lovely piece in the newspaper.
They lost their fire claim.
We're absolutely swamped in donations because we're so popular.
We've got businesses, other charities, loads of people giving us donations.
It's amazing.
Thank you so much, guys.
It really is lovely, especially when we we know you're giving it to us because you know we're helping people.
That's why we're doing a free event tomorrow.
So obviously they just wanted to kick off because of the...
Because they're just making a, you know, making fools of themselves all the time.
You can think what you like, guys.
You know, if you don't want to shop with us, you don't have to.
If you don't want to support us, you don't have to.
But everybody who is making negative comments, you're going to get called out.
Haley Thomas should know better.
She's a registered charity and she's bringing her charity into disrepute by doing it.
And that's one of the quickest ways to lose your charity registration.
And that's up to you.
If you want to keep putting yourself out there and keep picking on other women instead of minding your own business, that's up to you, isn't it?
You know, but that's not what we're about.
We're about helping other people.
We're about helping other women, you know, helping vulnerable families.
That's not what we're interested in.
And like I said, if you come in the shop and I've got children in the shop, my job is to protect those children.
I am the barrier between the idiots and the children and the vulnerable mothers.
And we also had a pregnant volunteer in today, right?
I can't have idiots like that with criminal records who have lost their kids through violence, emotional neglect towards their children, physical neglect towards their children, and violence and aggression in the shop when I've got kids there and pregnant mothers and vulnerable volunteers.
At the end of the day, the buck stops at me.
She was physically put out and she didn't like it.
And she was, oh, oh, you're assaulting me, assaulting me, assaulting me.
No, there's such a thing called reasonable force.
Yeah.
And that's what you don't like.
And as for assaulting her, pulling her hair and stealing her bank card, what planet is she on?
Anyway, the police have been in.
They said, can we just have a look around the shop?
I said, yeah, no problem.
Look around.
You can search me if you want for this bank card.
They didn't find anything because obviously we didn't touch it.
She's a complete fruitcake.
But obviously we've opened a new shop.
We've got my rack in.
That's the business.
Did you see our HGV and our forklift?
Can you believe it?
I was like, Mom, Roy can't get this on his trailer.
I said, he's gutted.
I need a curtain skirted lorry with a forklift.
And my mom was like, OK, I'm on it.
And she did it.
Fair play to her.
Big up Jane's mum.
You know, these claims that this girl is making, you know, you can't steal somebody's identity and run a business for five years and steal all the profits.
You know, I'm sure, especially how vocal these people are about it.
Don't you think I've never been arrested in connection with the baby bank whatsoever?
Nothing at all.
Never been arrested whatsoever.
What happened to that?
Remember that claim?
Remember there was a claim on the website saying that I was arrested for £50,000 for criminal damage.
What ever happened to that?
I'm still waiting on that arrest.
I'm loving it.
Honest to God.
I've never been arrested or interviewed by anything, by the police whatsoever.
I've had very good advice off the police, the community police officers.
I've had advice off trading standards from different councils, environmental health.
We've had loads of... the fire service is good as gold.
Good as gold.
And it's all professional help and it all means we can improve what we're doing, isn't it?
But as for HCT, having to involve themselves.
I mean, Q, stage door on the left, here she comes.
How bizarre that you had to throw yourself in the situation.
I mean, you know, I don't even have to point it out, I don't think anymore, with these people.
I think you can see it.
You really can.
The trouble with Hayley, you see, is she wants a monopoly on everything.
And it's not the first time that she's bullied over charities as well.
Because there's plenty of documentation online of her bullying other charities and CICs and the other ones.
You know, she's got to keep involving herself, hasn't she?
Can't stay up to it.
You know, and she's put that fruitcake, Natalie, up to that website.
And she's just horrendous, isn't she?
She's just horrendous.
I mean, talk about... you can smell the jealousy coming through the Facebook, can't you?
Can you see it?
Oh, and we won a £10 voucher.
I bought a mystery bag, £10, mystery bag full of wax melts.
I didn't get a chance to do the unboxing and bagging.
And in the bottom of it there was a £10 voucher to spend in that wax melt stall in the indoor market.
So the girls went out and got some stuff.
We had a really good day.
Really good day we had.
And then she had to come in and try and spoil it, but she won't spoil our fun.
Anyway, we just cracked on with the donations.
I had three volunteers out for me today, which was absolutely brilliant.
Thank you so much, guys.
And it was their day off.
They come in.
They come in.
It is addictive.
And like the post said, we need volunteers because look at how big we're getting.
The reason that they're doing this, behind the website, behind Hayley Thomas injecting her 2p for every five minutes.
You'd think she'd want to stay out of it, wouldn't you?
Keep her charity out of it, but no.
It's because of how successful we've been without any help for five years.
We've done all of this on our own together.
Not just me, you, the public, the volunteers, with a team.
It's not me, me, me, me.
It's not all about Jane, is it?
It's not all about me, me, me, me, me, me, me, me.
I mean, the racking cost me a thousand pound and the forklift and the thing cost me another five hundred pound.
And I think they forgot to add on VAT or something.
And my mother paid the other hundred and odd that was for the VAT.
So we've paid that out of our own money to get that racking into the into the warehouse to put these donations on.
They keep filling up the shops so that we can manage them safely and properly.
So we've invested that out of my own money, you know, out of my own savings.
And it will only benefit us and the volunteers when it's somewhere down the line.
How much have they invested like into charity?
Because that Natalie is saying she's given money to the National Autistic Society.
They're never even heard of her.
She's never made a donation.
That's the thing, see, in it, you know, I was always brought up to say, don't throw stones or glass out of it.
If you're not perfect, why are you bothering us for?
You know, mind your own business, scroll past.
Why are you so invested in trying to bring us down and every single time you try and bring us down?
Just make yourself look like a fool, don't you?
You know, I can't have people with known criminal records.
You know, people who have had their children taken off them, which she has, right?
She's still under social services because she's got another one that's older living with her.
Somebody who was arrested, I think somebody said she was arrested Friday night outside Pearl House slash St David's over that end.
Fighting or whatever.
I can't have somebody like that in a baby bank when we've got kids there.
She needs to be dealt with, doesn't she?
Simple as.
But as for assaulting her and pulling her in and stealing a bank card, I mean, I think you just make it up.
I think she's just a fruit cake.
What can you say in that?
But then you've got people like Hayley Thomas manipulating her to put stuff on the website saying this is this person's real name.
And we know that because from the subject access request she put the name in the documentation.
Don't forget we've had a full subject access request on Hayley Thomas.
Remember that?
And all the complaints she'd made.
And she's manipulating this fruit cake because she's saying you've stolen the identity of a dead woman.
Well, how many Jayne Prices do you know?
It's not like it's some crazy name, is it?
It's not like it's some out your name.
How many Jayne Prices could you like throw a stone at in your community?
Do you know what I mean?
She's a complete fruit cake.
But she's manipulated this girl that's got serious mental health problems, I think.
Right?
Because she is adamant that we're a charity shop.
How many times have we said we're not a charity shop?
But she's played on this girl's mind so much that she's developed... I mean, it's her own fault.
She's developed this website.
She's feeding her the documentation to post on the website.
And you can see it, like, you know.
She could have stayed out of it, couldn't she, today?
But she's just gone and thrown herself under the bus again, haven't she?
You know.
It's all going to come out.
It's all going to come out in the wash, she says, it will.
And I mean, you know, I know for a fact the Charity Commission are already investigating them about the website.
I know that because I've had information back.
I've sent all my information off to say, you need to have a word with this person.
But I mean, that girl is clearly unwell, that Natalie.
She's clearly unwell.
And they've got her out to do their dirty work.
And they'll just throw her under the bus.
Like, there's no tomorrow, like.
It's bad, isn't it?
I'd never do that to any of my friends.
You know.
I would never do that.
I'd never say, oh, go and do that.
If I've got something to say, I say it myself.
You know that.
You know I say it to myself.
You know, I will say it to the person myself.
Like I said to her today.
You're being put out today because you're videoing children.
That's why you're being put out of the shop.
You're not suitable to be in the shop around children.
And you'd be like, oh, have you done for them?
You alright?
Oh, she's going now.
She's had enough now.
Come back.
What are you jumping for?
Come on.
Come on, Princey Wincy.
Come on.
So yeah, guys.
You know, we should have guessed that they'd try and pull something, couldn't we?
As for the fire brigade turning up this morning.
We were like...
I said, come down here.
She said, no, no, I'll talk to you.
I said, no, no, you come down here.
I said, and you say what you just told me in front of my volunteers.
And see what their reaction is.
Dawn was down there, my book manager.
Sammy was there and I said, we've had a complaint that I'm sleeping on the premises and living in the shops.
And they...
Well, her face said it all, didn't it?
And then Sammy took her around the shop and said, these are all the areas, you know, there's no room for a sleeper.
Like I'd be in Caerphilly for two weeks.
You know?
And because they can't get their own way and get us shut down, this is how they throw their toys out to the pram.
Even the newspapers, right?
Even the newspaper that approached us to do a story, right?
Even they have turned off the commenting because they know that this idiot group of people and this registered charity will post ridiculous comments underneath.
Anyway, tomorrow, £5 free spend for the children.
The other thing I wanted to say, because I didn't get a chance to do another video of everything that went on, is that we've noticed we've had a couple of the resellers in and they've set up market stalls and they're selling our stuff that they've had for 75% off on their market stalls.
So...
And it's a lot of stuff.
And another market trader actually challenged them on it last week because they'd bought something off us and were bragging that they'd bought it off us for £2.50 and sold it for £15.
So...
I won't name who it is, because there's two or three of them apparently.
There was somebody who came in and bought a teddy for £1 and then sold it to a kid for like £8 or something like that.
I can't remember what.
In the marketplace.
So that's not what we're about.
Right?
So...
The stuff that we've seen go is crystals, Pokemon toys, and jewelry.
Okay?
And some other stuff like cushions and stuff.
So what we've decided is we're going to stop resellers buying stuff at the 75% off or the 50% off.
So if you want to come in and pay the full price, you can.
But...
I think you need to realise that our 50%, 75% off pound clause, things like that, they are for our mothers.
So we've had issues before in the past with resellers.
It's not just us, because another market trader actually challenged the one group that was selling it.
A, because it conflicted with her sales.
And B, because she knew they were bragging that they bought it off us for 2150 and sold it for 15 quid and she said that's unethical.
And that's not what the baby bank is about.
So...
It's not just us being a bit fussy.
Other people can see that as well.
So I think we've decided today now so if you come in the shop and we know you're a trader, we're going to say to you, no, you can't have the discount, you need to pay the full price.
Because you are just taking advantage of the situation.
And it's not it's not just a one-off.
It's been happening for a couple of weeks.
So, and I think the Teddy was the worst and the girls were upset about it today because they I think they'd said to them, you know, reselling mind you.
And the person said no.
And then it was so to a child that came in.
And they said, well, that's a bit upsetting for us because A, they've charged the mother eight quid for it after they paid a pound.
And they could have come in and added for a pound off us, couldn't they?
So it defeats the object of what we're doing.
So we've decided to remove... So if you we know you're reselling and you've got a school, we're going to stop you from it's why we've taken the 20p clothes off as well, because the same people were coming in every week and buying 40 quid's worth.
It's like, how many clothes do you need?
You know, because 40 quid's worth of 20p clothes is crazy, isn't it?
But it's like, no, you're taking advantage of the situation now.
So obviously we've got my pajamas, Jane's baby bag.
So we've decided to remove the 20p clothes off.
Same people every week, same people every week.
And then obviously I dot around the stores, you know.
And I was getting the same people coming into the other shops.
And I was like, hang on now, you just spent 40 quid on clothes in one shop and now you're buying another load.
How many clothes do you need?
So we've decided to take the resell off or the discount off for the resellers, which I think is fair enough.
I mean, now prices are cheap enough anyway.
Necklaces are £3.50.
The teddy was £5.00.
You know, you're still going to make a 3 quid profit on the teddy.
So you're still going to make, you know, jewelry is really expensive.
You know, clothes are £1.00.
It's not like we're asking you to pay astronomical prices, is it?
So even if you did come in and you bought something as a reseller for a pound, you're still going to make a profit on it.
But I think you're taking the mick with the prices that we're doing for families.
So we're going to withdraw that across the board in all the shops.
I'm happy for you to come in and pay the normal prices.
That's absolutely fine.
And tomorrow, all the children, but they've got to be present, have a £5.00 free spend in all the shops because we've got absolutely tonnes and tonnes of toys, books, DVDs, board games, whatever you want to come and get.
Just come in and get it.
The other thing is, guys, don't wait for your birthday notification because I don't always get the notifications until later.
So if it's your birthday, the staff know, right?
If you're a customer and donator, just go in and say to them, it's my birthday.
Here's my ID.
Lovely.
You'll get £5 worth of stuff or free for your birthday.
Or you can take it off another thing.
Same with the toys tomorrow.
You can take it off dearer toys.
That's the same for the children.
Don't forget.
So if it's their birthday, they get £5 as well.
And if you're a new customer, because we've had a few new customers say, I'd like to come and shop with you.
Can I take advantage of that?
Yeah, you can.
But because you're a new customer, we put you at a minimum £10 spend and then you get the £5 off.
So it only costs you a fiver.
And then you're a customer and donator.
So next year, you just come in and get your fiver.
So yes, that's the plan guys.
That's the plan.
I don't know what I'm doing in the morning.
Check the Facebook for the morning.
It's probably going to be Risca then, Caerphilly, I think.
We'll do that tomorrow.
I've already got books and a couple of bags of clothes to do in Risca rule.
So me and my volunteer probably get that done tomorrow.
And then we'll go off to Caerphilly and see what time I can work till in Caerphilly.
But she's all over the...
they're all over the Caerphilly groups with their anonymous posts posting, don't go there, don't go there, don't go there.
Well don't go there, then you won't get a bargain.
You know, if you want a bargain, come into our shops because you're going to get it.
If you don't want a bargain, go to the other charity shops and pay triple the amount.
You know?
Absolute complete stalker this girl has turned into.
And you know, like I said, Cue Hayley Thomas, isn't it?
It's stage door left.
Unbelievable, like, unbelievable.
Well it's not, because I've seen her do it a million times to other people.
So, you know, that's why we never wanted anything to do with her.
Don't forget the messages she sent me, mine, said you won't succeed, I'll make sure you won't succeed.
You know?
Simple as, isn't it?
Simple as, you're not going to stop us.
You're not going to stop me, and you're not going to stop my volunteer mothers.
Simple as, they all think you're ridiculous.
You're an embarrassment.
You're an embarrassment to women.
You're an embarrassment to the community, like, the way you're behaving.
You know?
You really are.
You know?
Give people enough rope, they hang themselves, don't they?
So there we are, guys!
We've had a really good day, really, because we've done really well.
We've had another good day, like, you know, I know we've only had the two shops open today, but the thing is, like, I've got trainee staff as well.
I can't just leave trainee staff, see?
I've got to make sure that they're supported, because if you have idiots in the shop like this, then obviously they've got to have enough people there for me to support it.
Like, if I'm not there, I need two or three people in, don't I?
So I can't spread them out too much.
So, we definitely need volunteers, guys, and don't forget you get a minimum £20 a day paid to you in stock, which HMRT can't tax you.
HMRC, sorry.
And they can't stop your benefits, because second hand goods and it's a gesture of goodwill.
And we pay you that as long as you're a worker and you come in and you work and, you know, we'll pay you that on a daily, daily basis.
And £20 a lot in our shops, you get quite a lot.
Got a lot of bang for your buck in our shops, fair play.
And thank you to everybody for their continued support and all their lovely, lovely donations.
We've got some beautiful stuff in.
Right, I'm going to go now.
I'm going to get a princess of dinner.
