We reduced all these down guys, a pound.
Here, mate.
We showed loads yesterday.
I had loads of bits.
You alright?
Showed absolute tens of bits.
So we reduced them all down to a pound and got rid of them.
Now, I got outfits left for World Book Day.
They're £3.00.
But you get the £3.00 back as store credit.
Okay?
So...
I've got a charge because some people didn't bring them back.
I've ordered the iron-on sticky labels as well to win them so that our staff know which ones they are, etc.
Mainly all of them, but they can put it in sections.
And they'll have our name on it.
And perhaps sometimes mothers forget, you know.
Because, you know, not everybody's out stealing costumes, are they?
Maybe other things get in the way and they forget to return them.
But we put £3.00 down just in case we lose them.
And then once you return them...
you can have £3.00 store credit.
That was that sentence.
Yeah?
We'll do that.
So I haven't got many left because some have gone out this morning.
And obviously we've had this fake complaint of June Steve's friend.
So we've had to bust a gut over here.
So we've been busy.
So once again, somebody's stupid malicious complaints has affected us helping mothers.
Because, inevitably, we would have had three to four rails of these costumes to loan out to.
But, inevitably, because of their complaints, their malicious complaints, nasty, nasty people out there making malicious complaints, we haven't been able to execute it as well as I wanted to because I've had to concentrate on something else.
So, I'm... well, we know who it is.
The council and the fire brigade have given us the details.
And it will be going in as a malicious complaint now.
Look at our occasion area coming up.
All our little hats and stuff.
It's looking good.
I've got another dress to go up.
All half-price guys they are, whatever's on them.
I think the red one is the dearest.
So yes, the costumes are available.
That's all I got.
I don't know what's at black, but they might have a few.
I don't know.
Like I said, we're so busy dealing with malicious complaints that sometimes I haven't got time to respond to.
People say, have you got any of this?
I'm like, no, I don't think so.
I've got to say that because I'm too busy dealing with malicious complaints.
I don't know why you bother because they've come out and they've gone...
Yep, passed.
Well done.
You've all worked hard.
That's what they say to us.
What is the point?
You're wasting your life.
How much effort does it take to be nasty?
Try being nice for once.
Well, it works for me.
It works for me.
Well yeah, people, and look how it works out for me.
Well, what's your life looking like?
Mine's looking alright.
Got quite a bit of stuff.
We got quite a bit of big stuff, so we got rid of quite a bit of...
a lot of big stuff too, which is good.
That's always good, isn't it?
Big stuff.
But we reduced some of it down and then we had a lady in who would do a baby bath.
Not till the end of July, I don't think.
A baby bath and a Moses basket, so we've said we can do your bundle.
And then I said, well, do you want to just pick your Moses basket by ear now?
And your bath, because we had them.
A couple out there.
She did, so she's taking them, so we only owe her the clothes now.
But it frees up space down there for us.
And I'd rather if the rails didn't have stuff on top of them, because I think people find it difficult to maneuver around the rails, don't they?
Don't forget, he's on a free raffle for the kids.
He's lovely.
I love him.
Look at him.
He's beautiful.
That one is for sale, because squish mallows go quite well.
But this beautiful Teddy, you will get that in a car.
You won't get the big one in a car.
He is up as a free raffle as well.
I don't know whether to do the free... I want all the kids to be involved in the big Teddy.
So it's easier if they come in and they pick up the raffle tickets.
And then they're involved in there, you know.
So if they're like teenagers, they can come in.
If they're five-year-olds, they can come in with you.
Or the baby's in the pram, you know.
They can all come in, can't they?
So I think we'll keep doing that.
Now we have got some raffles in the shop, but I think the staff are so overworked with the amount of donations we get.
And then dealing with these stupid complaints working flat out all the time.
They blow up that they haven't got time to finalise your sale, pack up your bag and then say, do you want to buy a raffle ticket?
I think that's what it is.
Everybody's so exhausted by it all now.
You know, I mean we caught the one charity this morning, we caught them.
In there, charity van dropping kids off to school.
The charity van that's been paid for with a grant dropping kids off to school.
Is that what you applied for the grant for?
Should you be using that?
Is that what you're insured for?
And yet these people are writing complaints about us because we're so successful.
You know, I was always taught not to throw stones at glass houses.
Because nobody's perfect and I'm definitely not perfect.
I'm definitely not perfect.
But we passed and now I'm going to take everybody out for a meal to say thank you because you all work really hard.
Everybody's worked hard.
The last, well everybody works hard every day, don't they?
It's not just the last couple of weeks, but everybody works hard every day because we're out here to help mothers.
Inevitably that's what we're here to do.
We're giving up our time to help other mothers, you know.
And in the process you're all making yourselves look really, really bad.
It's like a boomerang.
You can throw what you like at me and it'll just come back on you.
I'm just one of those people.
I'm just one of those people because I believe I try and do good every day.
Every day I try.
I think that's why it boomerangs back to the people.
I mean some of the people, their lives have been ruined.
The ones that tried to take us down, haven't they?
I don't think you realise the mothers that are working for me and what they've gone through and volunteering for us, how resilient they are and what they've gone through in their lives and they've given up their lives to help other mothers.
I don't think you realise how resilient they are as well.
I'm going round the shop so you can see what's here.
But I'm sorry if I've been...
I'm sorry, I'm going to them, I'm going to them.
I'm not sure, I can't do it, I can't do it.
Because we've been running round dealing with malicious complaints again.
So I think we've sold up the football shirts this morning.
They're gone.
I sold the... they come back for the piglet.
So we've got room there now to put some stuff.
So we'll have a look there now.
Very often we have room.
We have a little dance, a little room dance.
We've got room to put some in by there now.
We'll have a look what we've got hanging around.
I'm going to move the cards out because they're a bit more accessible because they're three for a pound and you'd be surprised how many people do have them.
I haven't got many in Pontypool, that's it.
Really.
The one you see in the boxes by there.
But I was going to bring them out somewhere a bit more.
I'm going to work all of that on there.
If somebody wants to come in and start checking it.
Flexi-volume, more than welcome to.
I had some really kids in this morning.
Teenagers they were.
Young adults then.
Volunteered elsewhere.
They said they might pop in.
Yes, you can flexi-volume.
As long as you're working, you can talk.
I'm not going to have you in silence.
You can talk and work.
You can have your pop next to you.
If you've got to answer your phone, you can.
Check your social media.
I'm not worried about it.
As long as you're working and not making a mess.
I made a mess.
It's not worrying.
I apologise.
I will sort it out.
I knocked that lot off.
So I'll sort that out now.
I'll sort that out.
So yeah, I thought I'd do a little walk around while I'm having a rant.
As well.
Again, there's all the time in this shop.
And they cost a fortune and they're half full.
All the time in this shop.
Or pasties.
I get half a pasty somewhere.
Lovely magazine we've got.
We've got some really nice magazines.
Look at that set.
Really nice magazine.
That's lovely.
I've got so many though.
So many oil burners and things.
I keep meaning to find out what this light does.
I'm sure it just lights up.
I bet it looks nice.
Oh, that guy was looking for a car block.
I didn't realise there was one by there.
I don't know where the outfit went.
Off my mannequin by there.
He had a full dress.
Handbag and hat.
All the shoes on the top shelf were size 5.
We made sure we put all the same size up there.
20p clothes are going so well.
And so are the boutique downstairs.
And when we sell a tape stuff out like that it's for us so we haven't got to keep going back and winding them up every 5 minutes.
But we can open it here.
Somebody just opened a computer game now and they opened a couple of CDs downstairs.
We can open it for you.
I think there's a light playing up in here.
Because it looked dark in here this morning too.
So...
Here we are.
Don't open the bags.
I mean, if you want something out of a bag call the staff and they'll say, OK, I'll get that out for you.
What's the pink monster?
Ultra strawberry dreams.
I don't have energy to drink because I don't sleep for weeks then.
I love this necklace.
Look at that.
So pretty.
So pretty.
Look at the sun out there.
It's going to make a difference when it's brighter and sunnier.
Honestly, I could start a lamp shop and a sports shop.
We're getting so much sports stuff in.
Oh, I've sold that thing guys as well.
It's all half price guys.
And if you spend £10 you get £5 worth of stuff for free.
I've sold that thing and I've forgotten the lady's name.
Grandson's picking it up on Saturday morning because his name's David because she can't carry it.
It's the exercise bike but it's not an exercise bike, it's a little one.
But I've forgotten her name.
His name's David.
He's picking it up Saturday.
She has paid.
But it was too heavy and we were too short staff to help her back to the car.
Unfortunately.
We're just doing a video guys just to show people what we've got in the shop.
But it's all half.
And if you spend £10 you get £5 worth of stuff for free.
I haven't been able to get over here quite.
There it is.
That pedal thing.
I'm zooming out really so we could have seen it better.
I'm surprised that I was here.
And this.
That's lovely.
Cow people have got loads of glasses and sets here guys.
We sell them individually anyways.
You can have as much or as little as you like with them.
Pound shop is full guys.
The rails are all full.
So you need to get up there.
Fill a bag for a fiver.
So yeah.
I'm going to go back to my pricing I think.
Some nice trainers in there.
Just going to have a look at them now.
And there's some more designer clothes we've had in.
Food banks have been lovely and full.
Thank you.
We've got lots of people bringing in carry bags and other food.
A lady came in earlier.
She found a jacket but it's on the market floor.
Old lady.
Seventies.
She said look I found this on the market floor for my tea.
I said oh.
I said do you need any food?
I've got food.
I said do you need food?
So she had a...
Because we don't usually give it to the elderly.
She had John West.
I asked her if she wanted any more.
She said no she's ok.
I said what she needs to do is plant it.
I said I'll have a few then.
I'd have picked it up off the floor.
I wouldn't have left it there.
I'd have had it for my tea.
I wouldn't have wasted a potato on the floor.
I don't put that on there do I?
If the haters say no.
She's giving out monster now to kids.
But in that sad century old woman.
I've offered a food though.
She had the tuna.
So whoever donated the tuna.
That's gone to a little old lady.
That picked it up off the floor.
Got a gap there to fill.
And I've told her to come back.
I've said come back if you need food.
So she seemed a nice little old lady.
I'm trying to go slow.
Because people say to me...
Where are you going?
Because you haven't been able to see in the cupboards for a while.
We've got some nice stuff in the cupboards.
But you haven't been able to get in have you?
Because we've had so much stuff.
This one is chocka.
They do sell.
I think we might take the jackets off you.
Because the bird ornaments do sell.
Total chickens yesterday out today.
They will sell.
I don't know what to do as well.
We'll go up to the toy room.
I'll try and do a full wall crown.
Because some people say...
If you want to pay for it online we can do that.
And you can pick it up.
But if you're selling big.
Like we had that sofa here for weeks.
And Mr. Watch in your box is still here.
And we're going to try and do...
£5 on mum's birthday.
We've got to respect her in the week of the birthday.
Monday to Friday.
Monday to Sunday.
And we're going to try and do...
£5 worth of stuff for children from the toy room.
It's got to be toys.
Right?
Toys or books.
For their birthdays.
No they're going to be a week but mum's is on the day.
I think that's how we're going to do it.
Because obviously if it's a child's birthday you're going to be running round there now.
Oh I need that blanket off there don't I?
To roll up.
We've got a load see.
We get a lot of toys in.
So we can easily do it.
That's a nice little bunch for there don't it?
The bear and the dog and the deck.
That looks nice.
Look at that lovely thing.
From my sister's bin.
Thank you very much.
They're chucking it out.
They're giving it to us.
I do appreciate it.
We've got loads in there.
And we can still get more in there look.
But I thought I'd just do a little...
Oh yes we have got a Christmas...
We're busy.
We'll leave him up now.
So yeah.
So yeah we're going to do £5 worth of toys for children's birthdays and even pick it up within the week of the child's birthday.
Bring some in in with you.
Send it us online.
I won't keep it.
I'll delete it.
I don't need to keep any paperwork or anything.
Just flash them at the staff in the shop.
And then it'll be mothers on the day to get you up to your birthday.
Come and get a £5 spend.
But with the children's it's got to be toys...
or books.
With the mothers.
I might stipulate it's got to be for the mother because I know what you'll do.
You'll come in and you'll get £5 worth of kids clothes because you don't think of yourselves.
And I tell you what's been really nice, anybody who's thinking of donating, is the mothers have been coming in and buying themselves the 20p clothes because they won't buy stuff for themselves.
So they've come in and they've gone oh I'm going to buy £2 worth of clothes to treat myself.
That's nice isn't it?
Um...
to treat myself.
So isn't that nice?
Because I know what you mothers are like.
You won't spend it on yourself if you've got money.
You'll spend it on the kids.
But isn't it nice that they're able to come in now and grab 5 or 6 items for themselves?
Like I said, think before you donate.
Who are you giving the stuff to?
You know, and the money is an after thought for me.
If you want to donate money you can.
But like I said, it's the stuff I want to recycle.
Oh I've got to go dancing.
