Quick training video for staff and ones that are thinking of joining.
So, this was done by previous staff.
I know that because of where I've just found it launched.
So, it do happen, things do fall down.
So, what's wrong with this straight away?
What will get my back up with this straight away?
Well, the label has been ripped off but it doesn't look like there was any please on it, okay?
I don't believe that's been researched either, because this is melamine.
Melamine is quite collectible.
Okay, it's a bit like Tupperware but it's like the second brand to Tupperware.
So, the other thing is, this will crack... the things like this crack me up because it's obvious, yeah?
You should... if you work in a shop, your job is to go...
once the donations have been sorted, you were to make sure that everything is clean.
You are the next line to check it before it goes out.
So, things like that would drive me insane.
Now, the rim on there might have accumulated after it's been sat in the window.
Because, you know, with the heat and everything.
Because, you know, containers like that will... we do have to check.
Like, I checked the bread bin that's in there today to make sure that was alright.
But, other stuff like that, it's come in like this.
Well, number one, I wouldn't donate it in that condition myself, personally, to any shop.
And I'm not a... listen guys, I'm organized chaos.
The volunteers will tell you that, right?
I'm one of these people who think outside the box and the box is never tidy, right?
But I am a dirty person.
And that's something that really, really annoys me.
Like, I've got half a washing machine full of washing there again now.
Of stuff that's marked.
You know, we're going through all the shops and triple checking what's going on.
Because, we've had volunteers.
This is why we say to her, don't go through the donation bags.
Because, you don't know what you're looking for.
You're not pricing it, right?
And you're putting stuff out that's dirty.
So, it needs to have a member of staff that knows what they're doing.
And is compliant.
To start off with.
And then you are the secondary check to put it out onto the shop floor.
So, you would perhaps take that off somebody and say, hang on, you can't put it out like that.
That's what you need to be doing as a shop floor volunteer.
Is going, hang on, that can't go out.
Giving it back to whoever gave it to you to put out.
And saying, no.
That needs to be cleaned.
Or I'll go and clean it and the label needs to be updated.
Pricing is a legal requirement.
So, it's no good somebody just, you know, anybody could have ripped that off.
It hasn't ripped off on his own.
Because they're really sticky, because they're Tesco's labels, these ones, right?
But, that isn't how we present our work.
Okay, so, like I said, the people who have done this have gone.
So, I am, you know, I am bollocking anybody like that.
But, going forward, this is how we want our volunteers.
Look.
You know.
These should have been checked before they were put in the window.
The other thing is, if they were put by heat in the window.
That could have gone, poof, were mould overnight.
And then we'd have had a mould issue in the window in a food bank.
That's why we need to be really on top of the cleaning.
And the presentation, as Jan always says, presentation is everything.
And she's right.
And nobody's bought that for £2.
But, I bet I'll research that.
I might take it at Blackwood.
And I bet that'll sell for more once it's been cleaned up.
And that's more for nappies, that's more for food bank.
That's more to go towards a new shop.
That's how you need to look at it, guys.
